People Operations Data Analyst (REMOTE)

Company: Doma
Location: Portland
Posted on: May 10, 2022

Job Description:

Build the solution that transforms the real estate industry!

Want to infuse a $34B sector of the insurance and real estate industry with predictive analytics and a tech-forward customer experience? Yearning for a startup culture within a profitable nationwide company? Join Doma and send an entirely new type of real estate model into the world.

About Us

Doma and its family of brands - States Title, North American Title Company (NATC) and North American Title Insurance Company (NATIC) - offer solutions for lenders, real estate professionals, title agents, and homeowners that make closings vastly more simple and efficient, reducing cost and increasing customer satisfaction.

Our Values
Customer Obsessed - We always put our customers first.
Solution Driven - We solve problems that other people are afraid to.
People leaders - We grow all of our people into leaders.
One Team - We believe inclusion and teamwork produce the best results.
Direct with Respect - We communicate with honesty and respect to our colleagues, customers, and partners.

You will join our team at a critical point in the continued evolution of our business. Just as Doma is leveraging data analytics and cutting-edge technology to transform the industry, the People Team wants its transformation of HR support, services, and decisioning to be driven by reliable Talent data analytics. You will partner with the business and all People Team functional leaders to identify key Talent data sources, establish key metrics with meaningful analysis intervals, distinguish important operational reporting from data analysis, and extract relevant insights and translate them into actionable solutions and/or recommendations that will enhance People Team programs/processes, the employee experience, and ultimately business results.

Your Performance Objectives

Design and create engaging data visualization (e.g., tables, charts, graphs, dashboards) to reflect analysis outcomes and resulting recommendations in readily consumable formats for each applicable audience (i.e. executives, People team, business leaders, or frontline employees) leveraging both quantitative and qualitative approaches to generate meaningful insights and translate them into operational action recommendations.

Transform unstructured data into actionable workforce insights using data computing and visualization platforms (e.g. Excel, PowerBI, Looker, Workday).

Work in partnership with other team members to complete planned and ad-hoc analyses and data visualizations.

Support the creation of presentations displaying analysis findings for a wide range of audiences (technical and nontechnical).

Perform regular data audits to maintain data accuracy and enhance the credibility of and trust in the recommendations and solutions offered by the People team by enabling data driven decisions from reliable and relevant data sources.

Identify a comprehensive set of key data and relevant metrics that span the entire employment lifecycle by partnering with all People team functional leaders.

Create an integrated workforce planning process that optimizes resource allocation for business results, while also enabling budget and headcount plan/forecast insights to support strategic investments and/or trade-off decisions by partnering with the Finance team and Talent Acquisition leaders.

Contribute to the People Team's objective of creating exceptional employee experiences by collaboratively partnering with all functional areas of the People Team on all Talent data analysis and technical projects/initiatives.

Consistently analyze organizational health metrics to identify immediate areas for focus, as well as emerging trends for early intervention (e.g., engagement scores and pulse survey results, turnover rates, unplanned absences, etc.).

Continually assess compliance with all applicable Federal, State, and local laws relative to employee data.

You Will Have

An undergraduate degree.

3-5 years of total information systems technology experience with 3+ years of analytical experience specifically focused on HR data analytics and system/data project/program management.

Excellent data modeling skills in Excel, Google Sheets, SQL and experience in developing reporting on a BI platform (e.g. Tableau, Power BI).

You have an unquestionable affinity towards insights upon analyzing data to help make data driven business decisions and have a track record of successfully gleaning meaningful insights from multiple data sources, and progressing the evolution of analytics (i.e. descriptive, predictive and prescriptive).

Experience translating complex data into practical, consumable, and understandable formats for both targeted and broad consumption.

Intermediate level working knowledge of PowerBI and Workday

Excellent communication and presentation skills, written, visual & verbal.

Exceptional collaboration skills and a team-oriented approach to solving problems.

Proven/demonstrated thought leader skills, a strong customer focus, and the ability and desire to be a champion of Doma's culture and values.

A pleasant and approachable personality and an ever-lasting smile with a dash of humor.

We want the work you do here to be the best work of your life.

We believe the most valuable investment we can make - and the greatest boost we can give to your career - is to build an outstanding team of colleagues who are passionate about our mission.

We currently offer the following benefits and will continually evolve them with the goal of efficiently attracting, retaining, and leveraging the very highest quality talent. Our passionate, capable team will always be our #1 benefit
We are proud of the team we have built so far, and we are excited about the team we have yet to add
Learn something new every day
Get more done than you would anywhere else
Competitive salaries
Top-of-the-line computer equipment
Multiple Medical, Dental, and Vision Benefits options to allow you to customize to your and your Family's needs
Paid Time Off
Health & Dependent Care Flexible Spending Accounts (FSA)
Short Term & Long Term Disability
Commuter Flexible Spending Account (i.e. Transit or Parking)
Supplemental Life and AD&D Insurance
Auto & Home Insurance Group Life Insurance
Pet Insurance

We believe in Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Doma, Portland , People Operations Data Analyst (REMOTE), Accounting, Auditing , Portland, Maine