Quality Assurance Analyst III - Commercial Banking
Company: TD Bank
Location: Portland
Posted on: June 24, 2022
|
|
Job Description:
357197BR
Job Title:
Quality Assurance Analyst III Commercial Banking
TD Description:
About TD Bank, America's Most Convenient Bank
TD Bank, America's Most Convenient Bank, is one of the 10 largest
banks in the U.S., providing more than 8 million customers with a
full range of retail, small business and commercial banking
products and services at approximately 1,300 convenient locations
throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas
and Florida. In addition, TD Bank and its subsidiaries offer
customized private banking and wealth management services through
TD Wealth, and vehicle financing and dealer commercial services
through TD Auto Finance. TD Bank is headquartered in Cherry Hill,
N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook
at www.facebook.com/TDBank and on Twitter at
www.twitter.com/TDBank_US .
TD Bank, America's Most Convenient Bank, is a member of TD Bank
Group and a subsidiary of The Toronto-Dominion Bank of Toronto,
Canada, a top 10 financial services company in North America. The
Toronto-Dominion Bank trades on the New York and Toronto stock
exchanges under the ticker symbol "TD". To learn more, visit
www.td.com .
Auto req ID:
357197BR
Country:
United States
Job Requirements:
Ensures adherence to set quality standards
Provides leadership and direction to less experienced staff
Leads and executes more complex projects to attain company and/or
department objectives which require directing the work of
others
Identifies opportunities for process improvements to advance
service quality and/or streamline functions
Recommends and implements department training needs
Maintains and develops expert knowledge of company and/or
department systems; assists with system implementation/conversion
and consults with management as needed
Coordinates quality control and/or compliance activities
Creates manuals, reports and documents and make updates as
needed
Participates in special projects and performs additional duties as
assigned
Develops, recommends, facilitates and/or coordinates Employee
training
Monitors Employee and/or division performance to ensure compliance
with department and/or company standards
Contributes to a positive, ethical and respectful working
environment and communicates openly with others
Models company culture internally and externally
Participates in meetings and coaching sessions
Keeps staff informed of any procedural changes or enhancements
Provides support to department leadership in performing trend
analysis, information gathering, performance feedback and related
activities
Must be eligible for employment under regulatory standards
applicable to the position.
Hours:
40
Job Description:
The Quality Assurance Analyst III is responsible for ensuring
overall service and/or department quality standards are met.
Inclusiveness:
At TD, we are committed to fostering an inclusive, accessible
environment, where all employees and customers feel valued,
respected and supported. We are dedicated to building a workforce
that reflects the diversity of our customers and communities in
which we live in and serve, and creating an environment where every
employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation
to complete the application process, email the TD Bank US Workplace
Accommodations Program at USWAPTDO@td.com . Include your full name,
best way to reach you, and the accommodation needed to assist you
with the application process.
EOE/Minorities/Females/Veterans/Individuals with
Disabilities/Sexual Orientation/Gender Identity.
Province/State:
Maine, New Hampshire, New Jersey, South Carolina
City:
Bedford, Greenville, Mount Laurel, Portland
Qualifications:
Bachelors degree or progressive work experience in addition to
experience below
5+ years related experience required
Excellent written and verbal communication skills
Proven time management and organizational skills
Strong computer skills
Must be able to work flexible hours, including possible evenings
and weekends
Proven problem solving skills
Excellent interpersonal skills
Proven ability to work as an active participant in a team as well
as independently
Experience in a unpredictable and fast pace environment
Proven ability to be detail oriented
Strong leadership skills
Preferred Qualifications:
Internal Audit or related (public accounting, consultancy)
experience
Previous experience in risk management for Commercial Banking
Development and monitoring the implementation of remediation plans
for regulatory and internal issues
Execution and/or review of testing of controls
Responsibility for the tracking, monitoring, and reporting for
projects or similar deliverables
Work Location:
1 Portland Square, 141 South River Road, Greenville Campus Building
A - 200 Carolina Point Parkway, Mt Laurel - 6000 Atrium Way
Business Line:
TD Bank AMCB
Job Category - Primary:
Commercial Banking
Job Category(s):
Commercial Banking
**Province/State (Primary):
New Jersey
ProvState 2:
Maine
ProvState 3:
New Hampshire
ProvState 4:
South Carolina
City (Primary):
Mount Laurel
City(s) 2:
Portland
City(s) 3:
Bedford
City(s) 4:
Greenville
Job Family:
TD Governance & Control
Time Type:
Full Time
Employment Type:
Regular
Federal law prohibits job discrimination based on race, color, sex,
sexual orientation, gender identity, national origin, religion,
age, equal pay, disability and genetic information.
Keywords: TD Bank, Portland , Quality Assurance Analyst III - Commercial Banking, Accounting, Auditing , Portland, Maine
Click
here to apply!
|