Senior Operations Supervisor - Night Shift (Supply Chain/Logistics)
Company: Penske Truck Leasing
Location: Portland
Posted on: November 17, 2023
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Job Description:
Are you an energetic and team-oriented leader focused on
commitment to customers, dedication to excellence and innovation?
Do you have a proven ability to supervise processes as well as
activities and tasks? Do have a demonstrated ability and desire to
succeed, grow, learn, and apply new skills? Do you have a proven
record to motivate, engage, coach, and communicate with team
members? Do you have a demonstrated ability to drive process
improvement and lead change? Penske Logistics is seeking a proven
leader with relevant experience and skills to join our team of
transportation and logistics professionals. We are seeking a
candidate to supervise drivers at one of our locations. The
Operations Supervisor provides direction at a single location,
leading staff to ensure customer requirements are achieved while
meeting our Penske goals and objectives. Schedule: Monday-Friday,
10:00PM - 7:00AM Supporting: 50 Drivers Experience: Transportation
background, strong communicator, goal oriented, detail oriented,
demonstrated leadership skills Salary: $65,000-$70,000 annually and
bonus eligible up to 12% of base salary In this role, Operations
Supervisors will be bonus eligible based on their performance and
location performance. Operations Supervisor could earn up to 12% of
their base for Max Performance. Position Summary: Provide
operational leadership to individual contributors and hourly
workforce to ensure the execution of daily tasks and activities
including driver deliveries, loading/unloading of trailers, and
customer service operations in a manner consistent with company
services and cost objectives. Supervises most processes directly
including workforce and equipment scheduling. Responsible for
making corrective action and disciplinary decisions up to written
warning level. Involved in the hiring process and customer meetings
as necessary. Major Responsibilities: People --- Establish and
sustain that all supervisors and associates are trained and
competent and understand how their work relates to the customers'
business objectives --- Establish and sustain that performance
standards are communicated that are specific and measurable ---
Interview hourly associates and provide recommendations for hire
--- Monitor attendance, productivity, and other performance
standards and provide coaching and counseling to associates ---
Motivate and engage associates by focusing on team accomplishments
and recognition Operations --- Supervise logistics operations
including customer service, freight loading and unloading, dispatch
and proper documentation and procedure control --- Conduct team
meetings --- Evaluate and recommend changes in preferred work
methods to increase productivity of dispatch operations. Assist in
new associate training --- Provide relief coverage for operational
duties when associates utilize time-off or are absent from the
shift --- Have a thorough working knowledge of the site's operating
systems in order to ensure operational compliance and correct
exception resolution --- Complete all necessary records and reports
in a timely and accurate fashion Finance --- Ensure compliance with
financial policies & procedures such as tracking MPG, returns,
damages, etc. --- Understand the relationship between
decision-making and profitability --- Closely manage associates'
working hours and activities to minimize overtime and to meet or
exceed productivity targets Safety --- Ensure day-to-day management
and associate activities are aligned with the location safety
strategy --- Provide associates with communication, training,
feedback, and direction to ensure safe performance --- Ensure
compliance with all applicable regulatory agencies and company
policies and procedures --- Conduct safety observations Growth /
Customer Experience --- Understand the location-specific customer
goals & objectives and work to meet and exceed these expectations
daily --- Ensure the customer knows that we are committed to
helping them meet their objectives --- Determine areas that could
benefit from Continuous Improvement efforts Fleet/Assets ---
Properly plan work assignments to ensure effective use of fleet
equipment --- Work with hourly associates to ensure they understand
safe and efficient operation of equipment --- Work with vendors to
ensure equipment is maintained --- Work with Penske Truck Leasing
to ensure schedule of preventative maintenance is complete ---
Other projects and tasks as assigned by supervisor Qualifications:
--- 2 - 4 years related functional experience --- High School
Diploma or equivalent required --- Bachelor's Degree preferred ---
Must have ability to connect and build rapport and relationships
with associates and external customers at all levels --- Must have
ability to work efficiently with time management and organizational
skills --- Strong written/oral communication skills and the ability
to actively listen are required --- Ability to manage through a
problem and think and make decisions independently --- Ability to
drive process improvement and lead change --- Advanced computer
skills including Microsoft Word, Excel, Outlook and PowerPoint
required --- Must demonstrate ownership & responsibility to run the
operation with a sense of urgency --- DOT and dispatching
experience preferred for dedicated contract carriage --- Regular,
predictable, full attendance is an essential function of the job
--- Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening
required. Physical Requirements:
Keywords: Penske Truck Leasing, Portland , Senior Operations Supervisor - Night Shift (Supply Chain/Logistics), Accounting, Auditing , Portland, Maine
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