Office Associate II-DSER

Company: State of Maine
Location: Portland
Posted on: March 18, 2020

Job Description:

Opening Date:March 10, 2020

Closing Date:March 25, 2020

Job Class Code: 6542Grade: 13Salary: $14.19-$19.88Position Number:02000-2438, 02000-2451

Agency information:
The Department of Health and Human Services (DHHS) provides supportive, preventive, protective, public health and intervention services that safeguard the public health and assist our customers in meeting their needs. The Office for Family Independence (OFI), Division of Support Enforcement & Recovery (DSER), is responsible for the development and implementation of the rules, regulations, policies, and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children.

Job duties:

As an Office Associate II, you will be responsible for providing a variety of administrative support to the Division of Support Enforcement & Recovery. These clerical positions provide administrative support for the Human Services Enforcement Agents. The duties of these positions include:

--- Performing general clerical duties including copying, faxing, filing, scanning and indexing.
--- Processing incoming and outgoing mail.
--- Sort/prioritize agent hard mail daily. Addressing time sensitive mail promptly.
--- Process agent generated documents.
--- Completing all tasks according to office protocols and within the appropriate timeframes.
--- Directly support Agent in caseload operations.

MINIMUM QUALIFICATIONS:

To qualify for this position, you must have training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks; and 2) the ability to use independent decision making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.

**Please submit a cover letter rating your skills as "Expert," "Skilled," or "Novice" for the following:
--- Outlook or comparable email applications;
--- Excel or comparable spreadsheet applications;
--- MS Word or comparable word processing applications;
--- Keyboarding (words per minute);
--- Other computer skills.

APPLICATION INFORMATION:

For additional information about these positions, please contact Helen St.Pierre at (207) 624-6986.

To apply, please upload a recent resume, cover letter addressing your computer skills, and transcript (transcript needed only if education is used to meet the minimum qualifications). Failure to address your computer skills will disqualify your application. To request a paper application, please contact AshleySmith at Ashley.Smith@maine.gov.

BENEFITSValue of State's share of Employee's Retirement:14.47% of pay
Value of State-paid Dental Insurance: $14.31 biweekly

Value of State-paid Health Insurance*:

Level 1: 100% State Contribution = $461.75 biweekly (employee pays nothing)
Level 2: 95% State Contribution = $438.66 biweekly (Employee pays: 5%)
Level 3: 90% State Contribution = $415.58 biweekly (Employee pays: 10%)
Level 4: 85% State Contribution = $392.49 biweekly (Employee pays: 15%)
*The level of actual value of state paid Health Insurance will be based on employee's wage rate and status with regard to the health credit premium program as of July 1, 2019.

TheDepartmentof Health and Human Services is an Equal Opportunity/Affirmative Action employer. We provide reasonable accommodations to qualified individuals with disabilities upon request.

Keywords: State of Maine, Portland , Office Associate II-DSER, Administration, Clerical , Portland, Maine