Nursing Unit Secretary - General Surgery
Company: MaineHealth
Location: Portland
Posted on: April 20, 2024
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Job Description:
Summary
Position Summary
This position provides a supportive customer focused introduction
to Maine Medical Center. Work includes continuous professional
interaction with customers while providing full clinical support.
Work performed requires decision making, prioritizing, resource
allocation and communication skills. The NUS is an essential member
of the Maine Medical Center healthcare team that directs the flow
of the unit in conjunction with lead positions to support a safe
patient and family centered care environment.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: Customer Service Classes. Medical Terminology /NUS
Course (grandfathered).
License/Certifications: Medical Terminology /NUS Course
(grandfathered).
Experience: 1 year of secretarial experience. Requires experience
with interpersonal skills and judgment necessary to gather and
exchange information with a variety of internal and external
customers in order to respond to patients, visitors and staff in a
professional manner while possessing a positive attitude, high
energy level, and the ability to respond and act quickly.
Excellent communication skills, both verbal and written.
Knowledge of policies and procedures, current initiatives and
organizational structure of the unit, Department of Nursing and
Maine Medical Center.
Accountability, accuracy, time management, independent thinking.
Discretion, judgment and a working knowledge of medical terminology
is required.
Ability to remain impartial while facilitating initial issues,
complaints and problems in a high level stress environment.
Basic working knowledge of all standard office equipment and
including operations and multiple computer system applications.
Including but not limited to phone skills, filing, patient chart
maintanence, supply ordering, PC skills and applications and
systems, data collection, and varieties of patient charging.
Ability to perform role in high stress, high volume producing
environment with multiple stimuli.
Additional Information Maine Medical Center is a Magnet designated
700-bed tertiary care and teaching institution. MMC is Maine's
largest hospital and a state-wide health care resource. MMC offers
outstanding career opportunities and quality of life in
Portland.
Keywords: MaineHealth, Portland , Nursing Unit Secretary - General Surgery, Administration, Clerical , Portland, Maine
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