Medical Receptionist - Mansfield Center, CT
Company: Optum
Location: Mansfield Center
Posted on: May 12, 2025
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Job Description:
Opportunities with ProHealth Physicians, part of the Optum
family of businesses. When you work at ProHealth Physicians, your
contributions directly sustain the health and well-being of our
community. Discover high levels of teamwork, robust medical
resources and a deep commitment to exceptional care and service.
Join a leading community-based medical group and discover the
meaning behind -Caring. Connecting. Growing together. - - -
ProHealth Physicians has an immediate opening for a friendly,
patient focused and detail oriented -Medical Receptionist -to join
our team. -
Location: -12A Ledgebrook Dr. Mansfield Center, CT 06250. Training
will be onsite in Farmington, CT for first week of orientation.
Schedule: -Flexibility will be required to work between clinic
hours. Clinic is open Monday-Friday, 8 AM to 6 PM, and Saturdays
from 9 AM to 12 PM. Saturdays will be on a rotating basis and
schedule will be determined by supervisor upon hire. -
Primary Responsibilities:
Schedule and triage appointment requests for urgency according to
approved protocols consistent with ProHealth's Appointment and
Scheduling Guidelines. Consult a medical assistant or licensed
clinician for clinical decision making whenever necessary
Answer incoming and make outgoing calls regarding appointment
requests, follow up, etc
Use call processing and other applicable functionality in the EHR
to take messages and communicate with clinicians
Greet patients and conduct check-in process
Monitor daily reminder call logs to reschedule appointments as
needed
Scan and index documents into the EHR; ensure that necessary
documents, lab results, etc. are available in advance of patient
visits
Close payment batch(es) at the end of each shift, assemble and
balance batch(es) according to ProHealth cash control
procedures
Maintain knowledge of current OSHA and ProHealth policies
Assist coworkers as needed to assure smooth office operation and
delivery of excellent service through teamwork
Perform other duties as assigned
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
1+ -years of receptionist experience
Preferred Qualifications:
Bilingual in Spanish
Experience working with an electronic health record (EPIC)
Office Administrative/Receptionist/Clerical experience in a medical
environment
Knowledge of ICD - 10 and CPT coding -
Knowledge of medical terminology
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The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Portland , Medical Receptionist - Mansfield Center, CT, Administration, Clerical , Mansfield Center, Maine
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