Medical Receptionist - Guilford, CT

Company: Optum
Location: Guilford
Posted on: June 2, 2025

Job Description:

Our recruiting team is hosting a virtual job fair.
If you are enthusiastic about making an impact in healthcare, learn more at our upcoming Virtual Job Fair, on June 17th, 12:00-2:00pm EDT.
Register to attend:
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind -Caring. Connecting. Growing together. -
ProHealth Physicians (Guilford Family Medicine) has an immediate opening for a friendly, patient focused, and detail oriented Medical Receptionist to join our team.
Schedule (Full-Time): -Monday-Friday, with flexibility required to work between the hours of 7:30am-5:30pm.
Location: 1445 Boston Post Rd. Guilford, CT. May be asked to float to local practices in the region for coverage.
Primary Responsibilities:
--- Conduct check-in and check-out process
--- Answer incoming calls and use EHR to document details of patient inquiries
--- Conduct outreach to patients requiring appointments or service follow-up
--- Schedule appointments using standard scheduling protocols
--- Manage administrative in-basket pools and work queues
--- Scan documents into the EHR per standard protocols
--- Balance payments and prepare deposits
--- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
--- Provide coverage at other ProHealth locations on an ad hoc basis
--- Perform other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:

High School Diploma/GED (or higher)
2+ years of customer service experience or -1+ years of healthcare related experience
1+ years of experience with Microsoft Office

Preferred Qualifications:

Experience as a receptionist in a healthcare setting
Experience working with Epic -
Previous primary care experience -

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The salary range for this role is $16.00 -to $28.85 -per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. -
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UnitedHealth Group -is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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#RPO #RED

Keywords: Optum, Portland , Medical Receptionist - Guilford, CT, Administration, Clerical , Guilford, Maine