Scheduling Coordinator

Company: The Perico Group
Location: Wakefield
Posted on: February 16, 2026

Job Description:

Job Description Job Description The Perico Group: Expert Dental Implants & Periodontics Location: Reading, MA (this is an in-office position, it is not remote or hybrid) Position Highlights We are an elite, dynamic Periodontal surgery practice that is committed to delivering exceptional care to our patients and first-class service to referring providers. We are looking to add an outgoing individual who is passionate about providing premier customer service. The successful candidate will be a fun, hardworking, compassionate team player who will enhance the growth of our practice while providing an outstanding patient experience. The primary role of the Scheduling Coordinator is to support the practice in meeting our goals to provide optimal clinical outcomes and exceed the expectations of our patients. Scheduling Coordinators at our practice welcome patients, answer phone calls, schedule appointments, collect patient financial responsibility and review patient records and referral documentation. This is an hourly (non-production based) position and will be full-time working 30 hours or more hours per week. Role and Responsibilities Provide concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication Greet patients and visitors immediately upon arrival with a friendly demeanor Answer the phone promptly with a smile Schedule appointments to optimize patient satisfaction, provider time and most effective use of treatment rooms Review and maintain the daily schedule Review and maintain accurate information on patient records Assist patients as necessary Maintain reception area in a neat and orderly condition Maintain professional relationship with referring offices Maintain confidentiality of all information in accordance with HIPAA Perform other duties as assigned Benefits Earned Paid Time Off – Eligible Day 1 6 Paid Holidays Annual Merit Reviews with Bonus Potential Medical/Dental/Vision Insurance with HSA for HDHP options 401(k) Plan with Company Match Short- & Long-Term Disability and Life Insurance CPR Certification Renewal FIGS Scrubs/Uniforms and all PPE provided Skills and Abilities Passionate about caring for people Friendly, inviting and professional personality and presence Superior active listening and communication aptitude Appreciates different perspectives and opinions Recognizes others’ feelings and responds supportively Team-oriented and solution-driven mindset Solid organization strategy that highlights strong attention to detail, critical thinking and time management Qualifications High school diploma or equivalent required One year in a customer service setting preferred We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status .

Keywords: The Perico Group, Portland , Scheduling Coordinator, Administration, Clerical , Wakefield, Maine