Center Operations Manager
Company: Kaleidoscope ABA Therapy Services
Location: Tewksbury
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Location: Tewksbury, MA 01876
Date Posted: 01/31/2026 Category: Education: Bachelors Degree
Title: Center Operations Manager Location: TEWKSBURY, MA Join an
established - and growing - organization as Kaleidoscope ABA looks
for its newest addition to the team- as an Operations Manager. The
Program Operations Manager position is an integral part in
Kaleidoscope ABA's mission to deliver therapeutic services to
children with autism. Summary: The Center Operations Manager will
be involved in many facets of the business including day-to-day
management, recruitment, scheduling, customer service, reporting
and general administrative tasks in support of the Center's
operations. Additionally, they maintain accurate records related to
the staffing and delivery of service for each case as well as
assist in the creation, maintenance, and management of a master
schedule, adequately staffing clinical cases according to the
budgeted hours per client as authorized by the client's insurer.
The Operations Manager will support HR, Operations, and the
Clinical department as well their respective functions, acting as a
reliable source of information to staff, clients, peers, and
management. They will be the liaison between the administrative and
clinical staff and act as the primary point of contact regarding
case assignment and staff availability. Additional duties may be
assigned based on the needs of the company. Benefits & Advantages:
> Medical, Dental, and Vision Insurance through United
Healthcare. > Paid Time-Off, to include Vacation, Sick, and 8
Paid Holidays. > Long-Term Disability and Life Insurance. >
401k with a 6% match and a two-year vesting schedule. > Weekly
Pay each Thursday. Job Qualifications: > To perform this job
successfully, the individual must be able to perform each essential
duty satisfactorily, be able to react to change productively, and
handle other essential tasks as assigned. The individual must
possess professional knowledge and experience regarding scheduling
and skills pertinent to operations. > Display a high standard of
ethical conduct and respect confidentiality principles. >
Exhibit honesty and integrity. > Work and communicate with
internal and external clients to meet their needs in a polite,
courteous, and cooperative manner. Education: " Bachelor's Degree
or equivalent work experience. " Bachelor's degree in Marketing,
Business Administration, or Healthcare, preferred. Experience: "
1-2 years medical, dental, therapy, PT, OT office (or similar)
administration or scheduling required. " 3-5 years experience
preferred. " Prior Practice Managers are encouraged to apply.
Skills & Abilities: > Strong rapport-building skills, especially
on the phone. > Sense of urgency. > Ability to work
independently towards assigned goals. > Excellent time
management and organization skills. > Ability to manage multiple
tasks, prioritize tasks, and meet deadlines. > Attention to
detail. > The ability to administer processes across the company
consistently. > Superb communication skills. > Able to work
collaboratively with ABA personnel. > Ability to listen and
communicate well with management, staff, and families/clients. >
Professional appearance and presentation required. Computer Skills:
> Proficient in Microsoft Office applications including Word,
Excel, and PowerPoint is an essential skill. > Proficiency in
using email and Outlook. > Ability to keep accurate records,
work in the database, use Excel, and track processes accurately.
> Ability to use Zoom meeting and Go To Meeting software. >
Ability to learn ReThink software within 30 days. Working
Conditions: > Exposure to constant or intermittent sounds is
sufficient to cause distraction. > High demand for telephone
work. > Considerable stress may occur at times due to the
pressure of meeting deadlines. > Hours of work: 8:30a to 5:00p;
must fulfill the duties of the position regardless of the number of
hours worked. May vary depending on current recruitment projects.
See offer letter for assigned hours. May be changed at any time
based on changing company needs. > Performing these duties on a
full-time basis is an essential function of this position. >
Must have the ability to read and respond to emails and accept
calls outside of work hours. Kaleidoscope Family Solutions ABA and
its subsidiaries and affiliates do not discriminate and are Equal
Opportunity Employers. Title: Center Operations Manager Class:
Type: PERMANENT ONLY Ref. No.: 1300923-10 BC: KFS210 Company:
Kaleidoscope Family Solutions ABA, Inc Contract Contact: HQ Careers
Office Email: Recruit@kfsaba.org Office Phone: 877-ABA-0399 Office
Address: 950 E Haverford Road, Suite 100A, Bryn Mawr, PA 19010
About Us: Responding to this post or registering on the KFSABA.org
website is for information transfer only and is not an application,
employment offer or commitment. When and if opportunities are
presented, you may accept or decline such opportunities at your
sole discretion. Further steps are required to complete your
registration with the Kaleidoscope Family Solutions ABA, Inc. dba
Kaleidoscope ABA. We appreciate your interest in our agency and
look forward to meeting with you.
Keywords: Kaleidoscope ABA Therapy Services, Portland , Center Operations Manager, Administration, Clerical , Tewksbury, Maine
