Customer Service Representative
Company: Nesco Resource
Location: Augusta
Posted on: June 25, 2025
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Job Description:
Schedule: Sunday 10a-5p, Monday - Thursday 8a-5p Job Summary:
Looking for someone with demonstrable customer centric attitude and
professional demeanor. Must be proficient in MS Office suite –
Outlook, Word & especially Excel in a SharePoint environment.
Position Purpose: A Customer Service Associate at Performance
Foodservice is vital to the success of our Company. As a part of
the sales support team, this position is the first point of contact
for all customers that have questions about their order, our
products or about Performance Foodservice. They act as a liaison
between the customer and the Sales Account Representative as well
as internal departments. They are a member of the Customer Service
team that functions within the department and organization, as
required, and perform any duty assigned to best serve the company.
Responsibilities may include, but not limited to: Attend training
and Customer Service meetings. Processing orders & transactions
Answering questions about products and services Troubleshoot and
resolve problems Support Sales in all aspects Provides information
to other departments based on customer feedback Performs other
related duties as assigned. Required Qualifications: High School
Diploma/GED or Equivalent, 6 - 12 months customer service, call
center and / or related area, Customer Centric attitude with
professional demeanor, must be proficient in MS Office suite –
Outlook, Word & especially Excel Nesco Resource offers a
comprehensive benefits package for our associates, which includes a
MEC (Minimum Essential Coverage) plan that encompasses Medical,
Vision, Dental, 401K, and EAP (Employee Assistance Program)
services. Nesco Resource provides equal employment opportunities to
all employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state, or local laws.
Keywords: Nesco Resource, Portland , Customer Service Representative, Customer Service & Call Center , Augusta, Maine
