Customer Sales Representative

Company: TEKsystems
Location: Watertown
Posted on: February 18, 2026

Job Description:

Job Description Job Description Description • Professionally handle requests from customers to ensure that issues are resolved promptly and thoroughly. Requests are received via phone, email, fax, EDI, walk in customers and as communicated by sales associates • Recommend and source the most profitable products, utilizing internal inventory first, supplier inventory as an alternate option, to meet or improve upon the customer required dates. • Proactive review of open customer orders and pending quotes to ensure on time responses shipments , and conversion of quotes to orders • Communicate disruptions in service levels, approval requests, corrective actions needed, customer feedback and preventative actions to management. • Maintain a balance between company policy and customer benefit in decision making. Handles issues in the best interest of both client and customer • Maximize profit by working with suppliers to gain additional chargebacks, recommending the most profitable product offerings. Support pricing and margin improvement efforts by communicating opportunities with management, adopt and utilize methods that will reduce overrides, promote most profitable options to our customers, and recover freight expenses. • Gain and utilize product knowledge and expertise to assist customers with product selections and coordinate supplier engineering support to drive the sales process. • Responsible for personal investment in gaining proficiency in our systems, product training, adoption of company initiatives and tools and overall continuous career development. • Continuously identify and evaluate process improvements that positively impact the customer’s experience by using Customer Feedback, Supplier Nonconformance, and On Time and Error Free forms and metrics. • Perform warehouse functions including pulling and packing product, receiving, cycle counting, stock put away and delivery of product . Provides emergency and after hours services as scheduled. • Provide backup support to other associates as necessary along with other duties assigned by management. Skills sap, Customer service, Customer support, inside sale Additional Skills & Qualifications • 6 months of customer service experience • High school diploma or equivalent • Demonstrated mechanical and mathematical aptitude • Excellent communication and organizational skills • Ability and desire to learn new systems and processes quickly • Strong computer skills, particularly in Excel • Requires ability to sit and stand for extended periods of time, walk, bend, and lift up to 25 lbs. regularly and up to 50 occasionally. Preferred • SAP experience in a customer service setting • Knowledge of industrial products and hydraulics • Ability to learn and use calipers to measure specs on a wide variety of industrial parts • Highly developed sense of integrity and commitment to customer satisfactions • Demonstrated passion for excellence in customer service • Ability to communicate clearly and professionally, both verbally and in writing • Has a pleasant, patient and friendly attitude • Detail oriented with strong communication and listening skills • Possess a solid work ethic and team player mentality Job Type & Location This is a Contract to Hire position based out of Watertown, SD. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Watertown,SD. Application Deadline This position is anticipated to close on Feb 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Portland , Customer Sales Representative, Customer Service & Call Center , Watertown, Maine