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Community Engineer (Remote)

Company: PostHog
Location: Portland
Posted on: May 15, 2022

Job Description:

PostHog is an open-source product analytics platform. We provide product-led teams with everything they need to understand user behaviour, including funnels, session recordings, user paths, multivariate testing and more. PostHog can be deployed to the cloud, or self-hosted on existing infrastructure, removing the need to send data externally.

We started PostHog as part of Y Combinator's W20 cohort and had the most successful B2B software launch on HackerNews since 2012 - with a product that was just 4 weeks old. Since then, we raised $27m from some of the world's top investors, grew the team to over 30 and have shown strong product-led growth.

We're now looking for a Community Engineer to join the Website and Docs team. We have a community of over 20k+ developers using PostHog, mostly on the open source product, plus a 1,000+ Slack community and over 7,000 GitHub stars. And all of these numbers are going up, fast. We have an unusually well-known brand in open source for such a young company, and this is an opportunity to be the first dedicated Community hire here - you'll have a ton of influence.

We hire globally, but are currently restricted to GMT -8 to +2 time zones.

What you'll be doing:

  • Growth hacking to make our community self-sustaining, e.g. website Q&A and other tools we haven't thought of yet
  • Add features to the website that enhance community, like profiles, badges etc.
  • Improve the Docs themselves - make them world class
  • Be one of the faces of PostHog in the community, understanding their needs and building solutions for them

    What we value:
    • We are open source - building a huge community around a free-for-life product is key to our strategy.
    • We aim to become _the_ most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our public handbook _everyone_ can read about our roadmap, how we pay people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.
    • We're an all-remote company and writing things down is hugely important to us. We use asynchronous communication to reduce time spent in meetings. We are structured for speed and autonomy - we are all about acting fast, innovating and iterating.
    • We are a company, which allows us to hire amazing people from all over the world, and foster an inclusive culture.

      • Full stack engineering experience. On the frontend, we use HTML/Sass (of course), Tailwind, Gatsby, Next.js, and React. You don't need Python or scalability-type experience for this role though.
      • Evidence of scrappiness - the list of projects you'll be working on will be very broad.
      • You can ship entire features quickly, have a strong bias to action and you don't shy away from stepping on toes.
      • Enthusiasm and experience contributing to/building tools that enable communities to be more successful.
      • Strong communication skills, especially with users. We document everything, most of it publicly.

        Nice to haves:
        • GraphQL or React experience.
        • Past experience working in a growing startup wearing multiple hats.
        • A good eye for design.


          What we offer in return:
          • --'- Generous, transparent compensation and employee-friendly equity in PostHog
          • ---- Unlimited time off with a 25 day minimum (in 2021 the team on average took 32 days off)
          • ---- Private medical insurance, including dental and vision (US and UK only)
          • ---- ---- Pension/401k contributions (4% matching)
          • ---- Generous parental, bereavement and child loss leave
          • ---- Training budget and free books
          • --- $200/month budget towards co-working or caf-- working and $250/month for team socials
          • ---- Spill mental health chat
          • ---- $100/month budget to provide support to open-source projects
          • --'- We'll be your first investor
          • ---- Regular team off-sites (we're heading to Iceland in March) with carbon offsetting for work travel with Project Wren

            We believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. That's why we dedicated a page in our handbook to diversity and inclusion. No matter your background, we'd love to hear from you!

            Also, if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!

Keywords: PostHog, Portland , Community Engineer (Remote), Engineering , Portland, Maine

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