Clinical Manager (Remote)

Company: Tava Health
Location: Portland
Posted on: May 11, 2022

Job Description:

Tava Health is a venture-backed telemedicine startup that partners with employers to provide convenient, high-quality mental health care to employees and their families. At less than three years old, Tava has already partnered with dozens of forward-thinking employers and recently announced a $10M Series A.

Our team of passionate mental health professionals is growing, and we are in need of a Clinical Manager to help us put clients first and ensure they receive the quality of care they deserve. This person will work closely with clinical leadership to oversee a team of licensed therapists who provide evidence-based care virtually via a proprietary digital platform.

Responsibilities:

• Maintain 5 hours of clinical availability each week
• Provide supervision to associate-level providers as needed
• Assist with clinical network recruitment including interviewing and onboarding of new providers
• Monitor and enforce provider compliance with policies ensuring quality assurance
• Ensure the provider network is providing care compliant with the Tava standard of evidence-based, short term, outcomes-driven, and culturally competent therapy
• Provide individual and group clinical consultation on a regular basis
• Develop and facilitate training for providers, clients, and customers in collaboration with clinical leadership
• Monitor caseload, availability, and performance of therapists and provide feedback/discipline when necessary regarding expected outcomes
• Work with our Support team to ensure our clients have an outstanding customer experience by responding to questions and appropriately resolving their concerns
• Assist with content development as needed
• Aid in program improvement projects
• Act as a member of the credentialing committee
• Provide feedback on product development and design as needed
  
  Requirements:
  
  • A Master's degree in Psychology, Marriage Family Therapy, Social Work, or a related field
  • At least 5 years of independently licensed clinical psychotherapy experience
  • Current unrestricted licensure to practice and supervise associate-level therapists in one or more states
  • At least 2 years of leadership experience in an outpatient healthcare organization
  • Have appropriate experience, training, and expertise in Cognitive Behavioral Therapy (CBT) and other evidence-based practices
  • Some experience with managed care, including payers, and credentialing is preferred
  • Competence in providing training or public speaking is preferred
  • A clean historical record without any disciplinary action being taken against you by a licensing board in any jurisdiction
    
    Why you'll like working with us
    
    Enjoy working remotely (anywhere in the contiguous US) in this full-time, salaried position. Tava offers a highly competitive benefits package including parental leave, plenty of paid holidays and PTO, medical, dental, and vision insurance, and (of course) a generous mental health benefit.
    
    If this sounds like an opportunity made for you, we want to see your application!
    
    Tava is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, marital, or disability status.
    
    ***Please note: All Tava hiring is handled by company representatives using "@tavahealth.com" or "@us.tavahealth.com" email addresses. Please beware of unauthorized recruiting communications requesting personal information. We never hire anyone without first completing a real-time, face-to-face interview (conducted by video or in-person), nor do we use encrypted instant messaging services like Signal. If you have questions regarding the authenticity of any outreach, please do not hesitate to use the chat feature on our website or contact us at careers@tavahealth.com***
    

Keywords: Tava Health, Portland , Clinical Manager (Remote), Executive , Portland, Maine