Director, IT Infrastructure (Hybrid)
Company: Martin's Point Health Care Inc.
Posted on: September 15, 2023
Director, IT Infrastructure (Hybrid) page is loaded Director, IT
Infrastructure (Hybrid) Apply locations Portland, ME time type Full
time posted on Posted 13 Days Ago job requisition id REQ-2023-022
Join Martin's Point Health Care - an innovative, not-for-profit
health care organization offering care and coverage to the people
of Maine and beyond. As a joined force of -"people caring for
people," Martin's Point employees are on a -mission to transform
our health care system while creating a healthier community.
Martin's Point employees enjoy an organizational culture of trust
and respect, where our values - taking care of ourselves and
others, continuous learning, helping each other, and having fun -
are brought to life every day. Join us and find out for yourself
why Martin's Point has been certified as a "Great Place to Work"
- Position Summary
- ATTENTION: This is a Hybrid Work Opportunity for an experienced
people leader with a strong, well-rounded, IT Infrastructure
background. This leader will need to be on-site 3-5 days/wk
initially, then it may transition to more of a remote schedule with
quarterly and as needed visits. Ideal candidate will bring their
systems, network, security, telephony, etc. skills to this position
and team. IT's 5-yr plan ahead is full and exciting and requires a
director who has experience with scaling up infrastructure to
accommodate growth and security. Should you meet the requirements
below, please apply quickly and your application will receive an
Job Description The Director of IT Infrastructure will lead and
oversee the infrastructure engineering and architectural teams.
Responsible for coordinating functionality and maintenance of
LAN/WAN, server and database computer equipment, data center,
telephone systems, on-call, and customer service through
development of management systems, documentation, and
troubleshooting procedures; Establish preventive maintenance,
security, backup and disaster recovery procedures.The Director will
act proactively to ensure that the MPHC technology infrastructure
is adequate to meet the organization's tactical and strategic
objectives. The Director will also promote a high level of IT staff
customer service and support and the appropriate deployment of
technology in an on-going effort to maximize the return on MPHC's
investment in people and technology. Coordinate projects and
assignments with the IT and MPHC Management Teams. Develop policies
and procedures to ensure that IT meets governmental mandates (DoD
contract, JCAHO, HIPAA, etc.) and MPHC management procedures. Audit
process performance and report metrics. -Key Outcomes:Works with IT
staff and Management to maintain maximum system, network, services,
data availability, and customer service in a safe and secure
environment. This is accomplished by:
- Works with MPHC Purchasing, IT Staff and vendors of
software/hardware/services to ensure that the appropriate approach,
selection criteria, and contractual terms are applied.
- Works with IT management/staff and MPHC management/staff to
effectively implement, maintain/track (assets) and integrate the
software/hardware/services with the MPHC systems and
- Ensures that IT staff is effectively, and in a timely manner,
providing MPHC personnel support and training.
- Guarantor of adequate safeguarding of MPHC computing resource
and data by planning and managing the execution of adequate data
backups, security (physical and computer) and disaster plans.
- Continuously seeks technologies to address existing and future
- Effectively communicates applicable technology solutions to IT
staff and MPHC management/staff.
- Manages and coaching staff and managers to perform effectively,
as a team, to support MPHC with an intense focus on customer
service/support and proactive problem solving.
- Manages the IT infrastructure resources and staff to meet the
objectives and clearly measurable performance standards set forth
in the service level agreement between IT and customers both
internal and external.
- Develops and managing within an operating and capital
- Ensures that MPHC is maximizing its return on technology
investments.Works with MPHC Management Team to proactively identify
technology solutions that directly contribute to achieving
corporation business strategies in a cost effective and timely
- Responsible for conceptualizing and managing technology
solution projects by completing and meeting specifications,
timelines and commitments. Education/Experience:
- Bachelor's Degree required in MIS, CIS or CS, or combination of
relevant education and experience (MBA preferred). -
- 10+ years of progressively responsible experience in IT
Infrastructure including experience in a leadership role
- Background in the Healthcare industry or other mission critical
24x7 environment is highly preferred. -We are an equal
opportunity/affirmative action employer. Do you have a question
about careers at Martin's Point Health Care? Contact us at:
email@example.com About Us Martin's Point Health Care
is a progressive, not-for-profit organization providing primary
care and health insurance plans to the people of Maine and beyond.
The organization owns and operates seven primary care health care
centers with over 70 health care providers in Maine and New
Hampshire and accepts most major insurance plans. Martin's Point
also administers two health plans: Generations Advantage, the
largest Medicare Advantage plan in Maine, and the US Family Health
Plan (TRICARE Prime -) for military families and retirees
throughout New England. For more information, visit
Keywords: Martin's Point Health Care Inc., Portland , Director, IT Infrastructure (Hybrid), Executive , Portland, Maine
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