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Front Office Operations Manager - Courtyard Downtown Waterfront

Company: Maine Course Hospitality Group
Location: Portland
Posted on: April 3, 2024

Job Description:

Description:Lead our team using your problem-solving skills and leadership abilities!Co-ordinate and communicate to ensure standards are met and guest experience is exceptional.Serve as a role model regarding professionalism and team performance.Positively impact lives every day!Primary responsibility PM Front Office OperationsOperations Manager General Responsibilities:

  • Supervise the day-to-day operations of the hotel
  • Operate the front desk and assist guests with needs
  • Oversee the training and ongoing performance of associates
  • Maintain Knowledge of area, events and hotel offerings
  • Maintain good customer relations, answer questions, resolve concerns in a timely manner
  • Maintain communication between departments
  • Complete Administrative reports as requestedBenefits:
    • Weekly Paycheck
    • Bonus Potential
    • 401k plus generous company match
    • Paid Time Off
    • Health
    • Dental
    • Vision
    • Travel Discounts
    • Company Scholarships for you or your family
    • Leadership and Operational Education Opportunities MCHG Core Values: Integrity- Family - Fun - RespectRequirements:Operations Manager Requirements Include:
      • Minimum 2 year hotel experience
      • 1 year Supervisory role experience
      • Good interpersonal skills in person, written and over the phone
      • Excellent problem solving and resolution skills
      • Fluent Communication in English both spoken and written
      • Schedule flexibility - ability to fill in shifts
      • Availability Nights, Weekends and Holidays
      • Ability to stand and walk for extended periods of timePM21PIabc4323182b3-31181-33367533

Keywords: Maine Course Hospitality Group, Portland , Front Office Operations Manager - Courtyard Downtown Waterfront, Executive , Portland, Maine

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