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Clinical Manager

Company: Maine Eye Center
Location: Portland
Posted on: February 20, 2021

Job Description:

Maine Eye is seeking a Clinical Manager to join our team in a fast-paced, collaborative environment!The Clinical Manager's responsibility is to ensure appropriate clinical and technical support for all Maine Eye providers.Performance Requirements* Responsible for overseeing the day-to-day operations in the clinic* Manages direct supervision of clinical staff* Oversees personnel time cards and manage overtime* Responsible for the overall direction, coordination, and evaluation of these individuals* Working in Clinic as needed* Carries out supervisory responsibility in accordance with policies* Includes: interviewing, hiring, training, planning, assigning, directing, appraising, rewarding, discipline, addressing complaints, and resolving issues* Resolves disputes and grievances, personnel and patients* Ensures compliance with current healthcare regulations medical laws and ethics as directed by Compliance department.* Keep track of equipment and devices and manage inventory* Troubleshoot lane utilization, demand vs. inventory* Develop leadership to enhance patient care and efficiency* Works closely with other administrators to ensure consistent patient satisfaction through appropriate staffing levels, policies, procedures, training, budgeting, materials, equipment, etc.* Develops, implements, and executes new hire and on-going training programs; includes identification of preceptors, strategically using materials available, meeting JCAHPO standards, and fulfilling competency achievement* Responsible for fiscal operations such as budget planning and department expense controls* Effectively controls costs through economical utilization of personnel, materials, and equipment* Chart audits to check chart documentation, chief complaint, diagnostic testing, and treatment plans are neat, accurate, and timely* Keep administration apprised of any issues or problems; present solutions, as applicable* Handle escalated patient issues, as applicable* First point-of-contact for all pharmaceutical representatives and clinical vendorsOperations Support* Work in conjunction with IT to make technological recommendations and improvements in ophthalmic systems.* Become a liaison with support vendors and coordinate evaluation process on potential new equipment purchases.* Provide problem solving for any breakdowns in hardware and software in the camera department.* Mentor and teach co-workers

Keywords: Maine Eye Center, Portland , Clinical Manager, Healthcare , Portland, Maine

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