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Nursing Unit Secretary - Nephrology/Urology

Company: MaineHealth
Location: Portland
Posted on: November 24, 2022

Job Description:


R5 cares for patients with chronic multi-system disease processes with an emphasis on nephrology and urology, providing specialized patient and family care to renal transplant recipients and living donors. Patient populations include adults and older adults with common diagnostic categories including Acute Kidney Injury, End-Stage Renal Disease, Diabetes, Infectious Diseases, Urological disorders and Urological surgeries.

Position Summary

**No Experience Necessary

This position provides a supportive customer focused introduction to Maine Medical Center. Work includes continuous professional interaction with customers while providing full clinical support. Work performed requires decision making, prioritizing, resource allocation and communication skills. The NUS is an essential member of the Maine Medical Center healthcare team that directs the flow of the unit in conjunction with lead positions to support a safe patient and family centered care environment.

Schedule: 3pm-11:30pm with an every third weekend requirement on Saturday and Sunday

Required Minimum Knowledge, Skills, and Abilities (KSAs)

  • Education: Customer Service Classes. Medical Terminology /NUS Course (grandfathered).
  • License/Certifications: Medical Terminology /NUS Course (grandfathered).
  • Experience: 1 year of secretarial experience. Requires experience with interpersonal skills and judgment necessary to gather and exchange information with a variety of internal and external customers in order to respond to patients, visitors and staff in a professional manner while possessing a positive attitude, high energy level, and the ability to respond and act quickly.
  • Excellent communication skills, both verbal and written.
  • Knowledge of policies and procedures, current initiatives and organizational structure of the unit, Department of Nursing and Maine Medical Center.
  • Accountability, accuracy, time management, independent thinking. Discretion, judgment and a working knowledge of medical terminology is required.
  • Ability to remain impartial while facilitating initial issues, complaints and problems in a high level stress environment.
  • Basic working knowledge of all standard office equipment and including operations and multiple computer system applications.
  • Including but not limited to phone skills, filing, patient chart maintenance, supply ordering, PC skills and applications and systems, data collection, and varieties of patient charging.
  • Ability to perform role in high stress, high volume producing environment with multiple stimuli.

    Additional Information Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.

Keywords: MaineHealth, Portland , Nursing Unit Secretary - Nephrology/Urology, Healthcare , Portland, Maine

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