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Poison Information Specialist Nurse (RN) - Poison Control Call Center - NewGraduates Welcome

Company: MaineHealth
Location: Portland
Posted on: January 23, 2023

Job Description:

Summary Maine Medical Center is currently seeking a Poison Information Specialist for the Northern New England Poison Center. This team-focused, intellectually challenging position requires a "can do" problem-solving attitude. On-the-job training and national exam required (1-3 years after hire). The incumbent must pass the American Association Poison Control Centers (AAPCC) Certification Exam within two testing periods. We are accepting new graduates for this position, and will assist with certification. Maine Medical Center is the states largest Medical Center and the flagship facility for MaineHealth.

This is a 40-hour role with rotating shifts including day, evening, night, weekends and holidays - while utilizing the self scheduling model. This position requires strong problem-solving skills, and due to the call center environment requires sitting and typing for extended periods. The Poison Info Specialist Nurse is in a call center setting and is based in Portland, Maine.

Position Summary

Manages poison exposures and answers poison and drug information questions through the Poison Center hotline. Assists with poison related education of health care professional, the lay public and Poison Information Providers (PIP). Contributes to assigned projects, which may include grants, contracts, outreach, data organizing and reporting, quality assurance and research. Prepares for and passes American Association Poison Control Centers (AAPCC) Certification Exam within two testing periods.

Required Minimum Knowledge, Skills, and Abilities (KSAs)


  • Education: Graduation from an accredited school of nursing. A Bachelor of Science Degree in Nursing is preferred.
  • License/Certifications: Current license to practice as a Registered Professional Nurse in the State of Maine.
  • Experience: Previous experience with or ability to learn to use the Micromedex, and the Toxicall, Databases.
  • Ability to use Microsoft Word.
  • Ability to formulate patient management plans for poisoned patients utilizing computer and text resources, and to interpret locate and interpret primary medical literature.
  • Interpersonal skills necessary to successfully communicate with individuals of multiple cultural and educational backgrounds.


    Additional Information



    MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes!



    MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org



    At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.



    With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.Additional Information Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.

Keywords: MaineHealth, Portland , Poison Information Specialist Nurse (RN) - Poison Control Call Center - NewGraduates Welcome, Healthcare , Portland, Maine

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