Supervisor of Radiology Scheduling and Transcription

Company: MaineHealth
Location: Portland
Posted on: January 26, 2023

Job Description:

Summary

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  Position Summary
  
  
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    The Supervisor of Radiology Scheduling and Transcription is responsible for management of day to day operations of the radiology scheduling call center and the radiology transcription service. Responsibilities include direction of radiology schedulers, support staff, and the transcription coordinator, performance evaluation, and monitoring of production and quality. Responsibilities also include auditing of billing records and reports for coding and billing accuracy, pursuing reconsideration for denied insurance payments, submitting CDM coding changes as needed, and collaborating with Radiology Division Managers, SeHR teams, and Revenue Integrity teams to ensure correct charge capture.
    
    
    
    
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    Required Minimum Knowledge, Skills, and Abilities (KSAs)
    
    
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      Education: N/A
      
      
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      License/Certifications: N/A
      
      
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      Experience: Five years of experience as a scheduler, call center staffer, or other similar customer service role required, preferably in a hospital setting.
      
      
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      Comprehensive understanding of medical patient scheduling and transcription functions.
      
      
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      Intermediate knowledge of MS Office, especially MS Word and MS Excel.
      
      
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      Ability to learn and understand complex information systems at the user level.
      
      
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      Knowledge of CPT coding terminology.
      
      
      
      
      
      
      Additional Information Maine Medical Center is a Magnet designated 700-bed tertiary care and teaching institution. MMC is Maine's largest hospital and a state-wide health care resource. MMC offers outstanding career opportunities and quality of life in Portland.

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