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Senior Customer Service Representative (Inside Sales)

Company: Genuine Parts
Location: Portland
Posted on: November 12, 2021

Job Description:

Motion Industries' salespeople provide the highest levels of technical support in the industry. We are seeking an experienced inside sales person to fill the Sr. Customer Service Representative (Inside Sales) position at our Portland, ME location. Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Responsibilities

  • Respond to customer inquiries, provide quotes, and take customer orders
  • Order and source products
  • Negotiate sale and purchase prices
  • Proactively generate sales and promote Company products
  • Expedite backorders
  • Assist with pulling inventory and preparing shipments
  • Assist with customer returns
  • Interact with customers and suppliers to obtain and fill orders correctly
  • Troubleshoot customer concerns
    Qualifications
    • Good customer service and communication skills
    • Reliable, organized, detailed, and focused
    • Industry and sales experienced preferred
    • Working knowledge of Microsoft Office suite, especially Outlook and Excel
    • Knowledge of supply chain systems helpful
    • High School Diploma or GED

      Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

      GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Keywords: Genuine Parts, Portland , Senior Customer Service Representative (Inside Sales), Hospitality & Tourism , Portland, Maine

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