Executive Housekeeping Manager
Company: Sunday River
Location: Newry
Posted on: May 6, 2024
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Job Description:
Overview:Sunday River Resort is seeking an experienced and
dynamic Executive Housekeeping Manager to join our team at the
Jordan Hotel. The Executive Housekeeping Manager will oversee all
aspects of housekeeping operations to ensure the highest standards
of cleanliness, comfort, and guest satisfaction. This role requires
strong leadership skills, attention to detail, and the ability to
work in a fast-paced environment.Responsibilities:Leadership and
Team ManagementLead, mentor, and supervise the housekeeping team,
including hiring, training, scheduling, and performance
management.Foster a positive and collaborative work environment to
ensure teamwork and excellence in service delivery.Cleaning
OperationsDevelop and implement cleaning procedures and standards
for guest rooms, public areas, and facilities.Conduct regular
inspections to ensure adherence to cleanliness standards and
address any deficiencies promptly.Inventory and Budget
ManagementManage inventory of cleaning supplies, linens, and
amenities, and oversee procurement as needed.Develop and manage the
department budget, implementing cost-saving measures while
maintaining quality standards.Guest SatisfactionEnsure guest rooms
and public areas are maintained to the highest standards of
cleanliness and presentation.Address guest feedback and complaints
promptly and effectively, striving to enhance guest satisfaction
and loyalty.Safety and ComplianceEnsure compliance with health and
safety regulations and industry standards.Implement procedures to
minimize accidents and ensure the safety of guests and
staff.CollaborationWork closely with other departments, such as the
front desk, maintenance, and food and beverage, to coordinate
services and ensure a seamless guest experience.Training and
DevelopmentProvide and participate in ongoing training and
development opportunities for housekeeping staff to improve skills
and enhance performance.Enviornmental SustainabilityImplement
eco-friendly practices and initiatives to reduce the hotel's
environmental footprint.Qualifications:Previous experience in a
housekeeping management role, preferably in a hotel or resort
setting.Strong leadership and team management skills.Excellent
communication and interpersonal abilities.Proven ability to
maintain high standards of cleanliness and guest
satisfaction.Knowledge of health and safety regulations and best
practices.Strong organizational and problem-solving
skills.Flexibility to adapt to changing business needs and
priorities.Bachelor's degree in Hospitality Management or related
field preferred.Compensation & BenefitsWage ranges from $55k to
$68k, depending on experience, with opportunities for professional
growth and advancement.Team Member Perks include:Free Ski and Golf
Passes for self and dependents, and access to other Boyne
ResortsResort discounts on lessons, equipment rentals, dining,
retail, lodging, and spaEnd-of-season service and loyalty
bonusEligibility for affordable team member housingBenefits package
includes health insurance, 401 (k) plan, HSA match, dental
insurance, life insurance, vision insurance, and PTO.
Keywords: Sunday River, Portland , Executive Housekeeping Manager, Hospitality & Tourism , Newry, Maine
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