Resort Live-In Property Manager- MTV
Company: Lemonjuice Solutions
Location: Jackman
Posted on: January 14, 2026
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Job Description:
Job Description Job Description Salary: Starting at $50,000 a
year Looking for a knowledgeable, live-in hospitality leader to
join our management team at theMountainview Resort in Jackman,
Maine! Includes the opportunity to live onsite, with residency
subject to lease terms. Those relocating to the area are preferred.
Work Type: Full-time, salaried position. Work Hours: Monday-Friday.
This position requires on-call availability. HOA Board and
timeshares experience preferred. Robust benefits package available.
Position Summary: Functions as the primary strategic business
leader with responsibility for all aspects of the operation,
including guest and employee satisfaction, human resources,
financial performance, and revenue generation and delivering a
return on investment. Ensures implementation of the brand service
strategy and brand initiatives with the objective of meeting or
exceeding guest expectations, increased profit, and market share.
Holds property leadership team accountable for strategy execution
and guides their individual professional development. The position
ensures all operations are leveraged and initiates independent and
proactive project completion. Ensures the objectives and goals of
company and property owners work together to achieve brand
positioning and success. Builds owner loyalty through proactive
communication, setting and managing expectations and delivering
solid business results. The position is actively involved in the
local community and builds strong relationships with local
officials, businesses, and customers. Represents brand values in
all leadership actions. Key Duties/Accountabilities: Business
Strategy Development Stays current with industry trends and
monitors strengths and weakness of competition; explores new
business opportunities; develops business plans designed to
maximize property customer satisfaction, profitability, and market
share; ensures property business plans are aligned with brand
business strategies; translates global strategic plan into one that
can be executed on property. Business Strategy Execution Executes
business plans designed to maximize property customer satisfaction,
profitability, and market share; ensures that property business
plans and employees are aligned with brand business strategies;
holds property leadership team accountable for successful delivery
of business plans; experiments with new ideas and takes calculated
risks to improve guest satisfaction and profitability; evaluates
the success of property business strategies to inform future
business plan enhancements; continually ensures business plans and
actions have a positive impact on property performance. Talent
Management and Organizational Capability Creates a cohesive and
high-performance team by providing specific feedback and holds them
accountable for performance; creates learning and development
opportunities for employees; creates and effectively executes
development plans for both direct reports based on their individual
strengths, development needs, and career aspirations; ensures all
managers are doing the same for their direct reports; identifies
resource needs to strengthen property team; creates succession
plans for future job openings; actively supports the staffing
process; ensures effective work processes, systems and teamwork are
in place to maximize individual and overall property performance.
Customer and Public Relations Management Interacts with guests and
owners on a frequent basis to obtain feedback about their
experiences on property; utilizes guest/customer feedback to
recognize outstanding employee service performance and improve
service delivery; emphasizes and holds leadership team accountable
for addressing service failures or potential service failures, and
for developing innovative ways to exceed guest expectations;
establishes presence in the market by actively promoting an
exemplary property/brand image, involving oneself in the local
community, and by partnering with business development Vice
President developing strategic alliances with local officials,
businesses, and customers; anticipates needs of large groups or
high profile guests in order to deliver flawless service; ensures
that products, services, and events attain the appropriate
publicity (PR buzz). Company/Brand Policy, Procedures, and
Standards Compliance Ensures property compliance with legal,
safety, operations, labor, and company brand product and service
standards; conducts both routine and short-notice quality assurance
audits with specific departments; holds employees accountable for
performing audits on a regular basis; conducts detailed
walk-throughs to ensure building, public areas, kitchen, and
grounds are well-maintained, safe, and meet or exceed guest
expectations; ensures employees are appropriately trained and
performing to standard. General Property Operations Responsible for
and Knowledge of the operating principles and practices of all
brand/property-specific functions to support successful operations
of the overall property operation (e.g., Front Office Management,
Basic Accounting, Housekeeping, Engineering/Maintenance, Human
Resources, Legal/Contracting). This includes but is not limited to:
Inspects the resort and grounds for cleanliness and all safety
issues; Assist with maintenance tasks where experienced with the
exception of any electrical or plumbing tasks; Assists with
maintaining the outside grounds, i.e. leaf blowing and snow
removal; Follows all aspects of the lease agreement. Travel may be
required up to 25% of the time. Qualities & Characteristics:
Applied Learning - Seeking and making the most of learning
opportunities to improve performance of self and/or others.
Technical Acumen - Understanding and utilizing professional skills
and knowledge in a specific functional area to conduct and manage
everyday business operations and generate innovative solutions to
approach function-specific work challenges Brand Engagement:
Knowledge of brand strategies, business plans, brand positioning,
customer psychographics; shares value system and can personally
relate with target guest profile. General Property Operations -
Knowledge of the operating principles and practices of all
brand/property-specific functions to support successful operations
of the overall property (e.g., Engineering/Maintenance, Event
Management, Finance and Accounting, Human Resources,
Legal/Contracting, Food and Beverage, Guest Services/Front Desk,
Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops,
Spa, and Recreation/Health Club). Business Acumen - Understanding
and utilizing business information (to manage everyday operations
and generate innovative solutions to approach business and
administrative challenges Applied Business Knowledge - Evaluates
market conditions, organizational objectives, and important aspects
of the business to accurately diagnose market opportunities and
threats; anticipates opportunities and threats, identify issues,
and develop strategies and plans. Aligning individual and team
actions with strategies and plans to drive business results.
Management of Capital Resources - Determines the appropriate
allocation of money used to accomplish work goals and submits
expenses according to guidelines; appropriately utilizes and
maintains equipment, facilities, and materials needed to perform
work activities. Administration and Management - Understands and
applies the business and management information involved in
strategic planning, resource allocation, human resources modeling,
leadership techniques, production methods, and coordination of
people and resources. Revenue Management: Knowledge of total
property revenue management concepts, processes, and strategies
(including trends, account management, pricing, and inventory
management). Preferred Qualifications: Kindly be advised that all
educational credentials listed on your resume will be subject to
verification and validation. Property industry work experience,
demonstrating progressive career growth and a pattern of
exceptional performance 4-year bachelor's degree in Business
Administration, Hotel and Restaurant Management, or related major;
6 years experience in the management operations, marketing, finance
and accounting, or related professional area. HOA boards and
timeshares experience preferred. Company Culture: Celebrate Success
Strive for Excellence Seek to Understand Adapt Quickly Tell the
Truth Change Champions Human Centric
Keywords: Lemonjuice Solutions, Portland , Resort Live-In Property Manager- MTV, Hospitality & Tourism , Jackman, Maine
