Front Desk Agent
Company: Good Labor Jobs LLC
Location: Ogunquit
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Front Desk Agent – Anchorage By
The Sea Location: Ogunquit, ME Job Type: Full-Time Compensation:
$18 per hour Job Overview Anchorage By The Sea is seeking a
customer-focused Front Desk Agent to join our team. This role is
responsible for guest registration, managing reservations, and
providing guests with information about the hotel and surrounding
area. If you excel in customer service and have previous experience
in a service-related role, we encourage you to apply.
Responsibilities Manage online, phone, and in-person room
reservations in a fast-paced environment Communicate relevant shift
information to the next shift and direct supervisor Welcome guests,
process check-ins and check-outs, distribute room keys, and explain
hotel amenities Process payments and resolve any discrepancies
Address guest concerns and complaints in a professional and timely
manner Provide guests with information about local attractions and
amenities Collaborate with team members to ensure guest
accommodations meet hotel standards and special requests are
fulfilled Maintain a clean, organized, and well-functioning
workstation Follow training procedures and adhere to standard
operating procedures Perform additional duties as assigned by
management Requirements High school diploma or equivalent
experience Minimum of one year of experience in a related position
Ability to work onsite at the hotel location Flexible availability
for both day and night shifts Proficiency in English (reading,
writing, speaking) Willingness to learn new technology platforms
Ability to stand for extended periods at the front desk Ability to
lift and push up to 50 lbs., including guest luggage (limited)
Strong ability to work independently Friendly, professional, and
customer-service-oriented demeanor Preferred Qualifications
Previous experience in a customer-facing role Proficiency in
Microsoft Office Suite Bilingual skills, with preference for
Spanish or French
Keywords: Good Labor Jobs LLC, Portland , Front Desk Agent, Hospitality & Tourism , Ogunquit, Maine
