Jira Administrator and Developer (Remote)

Company: Pegasus Knowledge Solutions
Location: Portland
Posted on: June 23, 2022

Job Description:

Title- Jira /Confluence - Developer /AdministratorDuration- Full TimeLocation- Atlanta, GAResponsibilities:

• Developing components (add-ons) or customizations for the Atlassian JIRA platform
• Developing interfaces / connectors with enterprise systems and services for various integration projects.
• Building and improving Open Source components and frameworks
• Experience in administering JIRA and Confluence server applications (Data Center products as a plus);
• Experience in using Groovy, Java for scripts, and plugin coding;
• Experience in UI coding or troubleshooting with JavaScript;
• Experience in building data queries using JQL and SQL;
• Experience in using/extending REST API Services.Requirements:
  • Manage all aspects of the Atlassian tools chain (including workflows, screen schemes, permission schemes, notification, custom fields, add-ons, and integrations);
  • Manage the JSD portal page templates (experience with Refined app a plus);
  • Perform advanced troubleshooting tasks for Atlassian applications;
  • Solve complicated problems, escalated by L1-L2;
  • Write Groovy/Java scripts on ScriptRunner for cases that are not covered by existing plugins and tools;
  • Research, test, and implement plugins and scripts for Jira and Confluence
  • UI coding/ being able to troubleshoot what goes wrong on UI;
  • Begin able to troubleshoot log files,
  • Build API integrations;
  • Build SQL - integrations, sometimes need to make calls directly to DB. Fixing DB by Atlassian recommendations, for getting data directly from DB, etc.;
  • Identify, test, and provide recommendations for using new plugins to meet project requirements;
  • Analyze, review, and document current functionality to determine potential areas of improvement.
  • Collaborate with customers, Business Analysts, Developers, admins, and cross-functional teams to collect requirements and develop solutions to support the daily needs of a rapidly growing business.
  • Develop interfaces between external tooling and Jira/Confluence infrastructure.
  • Document requirements, solutions, as well as user and support reference guides.
  • Develop specifications and test plans associated with new features or modifications
  • Provide ongoing user support, including troubleshooting and resolution of issues.
  • Perform other related duties as assigned.
  • Design custom setting up dashboards, and generating reports for different issues types to assist in Automation of provisioning, build & deploy servers and applications as well as other continuous integration workflows.
  • Develop creating JIRA templates, complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
  • Responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence and integrations with other tools or plugins.
  • Collaborate with cross-functional teams across organization, gather requirements to develop, and deliver custom templates, workflows (automation) using Atlassian products (JIRA, Service Desk, Confluence etc.).Preferred Qualifications:
    • Bachelor's degree in a related field / Equivalent work experience
    • Programming experience with a willingness to learn.
    • Basic knowledge and understanding of the software development cycle
    • Excellent troubleshoot with logs, events logs, problem-solving skills and demonstration of critical thinking
    • Strong written and verbal communication skills
    • Essential query language experience (SQL or equivalent, JQL a bonus)
    • Knowledge of Okta, Single Sign-On protocols such as SAML, SAML2
    • HTML, CSS, and JavaScript, .Net a plus.
    • Experience setting up, developing, and supporting Atlassian Tools (Jira, Confluence, etc.)
    • Ability to automate and extend base Jira/Confluence functionality, including scripting.
    • Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, configure custom fields, support JIRA configurations.If interested, please send us your updated resume at sjain@pksi.com

Keywords: Pegasus Knowledge Solutions, Portland , Jira Administrator and Developer (Remote), IT / Software / Systems , Portland, Maine