Jira Administrator and Developer (Remote)
Company: Pegasus Knowledge Solutions
Location: Portland
Posted on: June 23, 2022
Job Description:
Title- Jira /Confluence - Developer /AdministratorDuration- Full
TimeLocation- Atlanta, GAResponsibilities:
- Developing components (add-ons) or customizations for the
Atlassian JIRA platform
- Developing interfaces / connectors with enterprise systems and
services for various integration projects.
- Building and improving Open Source components and
frameworks
- Experience in administering JIRA and Confluence server
applications (Data Center products as a plus);
- Experience in using Groovy, Java for scripts, and plugin
coding;
- Experience in UI coding or troubleshooting with
JavaScript;
- Experience in building data queries using JQL and SQL;
- Experience in using/extending REST API Services.Requirements:
- Manage all aspects of the Atlassian tools chain (including
workflows, screen schemes, permission schemes, notification, custom
fields, add-ons, and integrations);
- Manage the JSD portal page templates (experience with Refined
app a plus);
- Perform advanced troubleshooting tasks for Atlassian
applications;
- Solve complicated problems, escalated by L1-L2;
- Write Groovy/Java scripts on ScriptRunner for cases that are
not covered by existing plugins and tools;
- Research, test, and implement plugins and scripts for Jira and
Confluence
- UI coding/ being able to troubleshoot what goes wrong on
UI;
- Begin able to troubleshoot log files,
- Build API integrations;
- Build SQL - integrations, sometimes need to make calls directly
to DB. Fixing DB by Atlassian recommendations, for getting data
directly from DB, etc.;
- Identify, test, and provide recommendations for using new
plugins to meet project requirements;
- Analyze, review, and document current functionality to
determine potential areas of improvement.
- Collaborate with customers, Business Analysts, Developers,
admins, and cross-functional teams to collect requirements and
develop solutions to support the daily needs of a rapidly growing
business.
- Develop interfaces between external tooling and Jira/Confluence
infrastructure.
- Document requirements, solutions, as well as user and support
reference guides.
- Develop specifications and test plans associated with new
features or modifications
- Provide ongoing user support, including troubleshooting and
resolution of issues.
- Perform other related duties as assigned.
- Design custom setting up dashboards, and generating reports for
different issues types to assist in Automation of provisioning,
build & deploy servers and applications as well as other continuous
integration workflows.
- Develop creating JIRA templates, complex JIRA workflows
including project workflows, screen schemes, permission scheme and
notification schemes in JIRA.
- Responsible for maintenance, administration, upgrade, and
enhancements to JIRA, Confluence and integrations with other tools
or plugins.
- Collaborate with cross-functional teams across organization,
gather requirements to develop, and deliver custom templates,
workflows (automation) using Atlassian products (JIRA, Service
Desk, Confluence etc.).Preferred Qualifications:
- Bachelor's degree in a related field / Equivalent work
experience
- Programming experience with a willingness to learn.
- Basic knowledge and understanding of the software development
cycle
- Excellent troubleshoot with logs, events logs, problem-solving
skills and demonstration of critical thinking
- Strong written and verbal communication skills
- Essential query language experience (SQL or equivalent, JQL a
bonus)
- Knowledge of Okta, Single Sign-On protocols such as SAML,
SAML2
- HTML, CSS, and JavaScript, .Net a plus.
- Experience setting up, developing, and supporting Atlassian
Tools (Jira, Confluence, etc.)
- Ability to automate and extend base Jira/Confluence
functionality, including scripting.
- Install and configure plugins and deploy to extend JIRA
capabilities, make dashboards for JIRA Connect add-ons, configure
custom fields, support JIRA configurations.If interested, please
send us your updated resume at sjain@pksi.com
Keywords: Pegasus Knowledge Solutions, Portland , Jira Administrator and Developer (Remote), IT / Software / Systems , Portland, Maine
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