AD IT Patient Engagement Digital Health
Company: Boehringer Ingelheim
Location: Ridgefield
Posted on: January 14, 2026
|
|
|
Job Description:
As the AD IT Lead Business Consultant – Patient Engagement, you
will play a pivotal role in shaping and delivering innovative
digital solutions that enhance the patient experience across the
healthcare journey. Embedded within a dynamic and forward-thinking
IT organization, this role bridges business strategy and technology
execution, driving impactful outcomes in patient support,
education, and engagement. You will collaborate closely with
cross-functional teams including Commercial, Medical, and Patient
Excellence to translate business needs into scalable, user-centric
solutions that empower patients and improve health outcomes. This
is a unique opportunity to lead strategic initiatives in a
purpose-driven environment where technology meets compassion. As an
employee of Boehringer Ingelheim, you will actively contribute to
the discovery, development and delivery of our products to our
patients and customers. Our global presence provides opportunity
for all employees to collaborate internationally, offering
visibility and opportunity to directly contribute to the companies´
success. We realize that our strength and competitive advantage lie
with our people. We support our employees in a number of ways to
foster a healthy working environment, meaningful work, mobility,
networking and work-life balance. Our competitive compensation and
benefit programs reflect Boehringer Ingelheim´s high regard for our
employees. This role is based in our Ridgefield, Ct office with
employees working at least 2-3 days on site to support the
business. Compensation Data This position offers a base salary
typically between $140,000 to $222,000. This position may be
eligible for a role specific variable or performance based bonus
and or other compensation elements. For an overview of our benefits
please click here. Duties & Responsibilities • Define and Evolve
Capability Roadmap: Lead the development and continuous evolution
of the Patient Engagement digital capability roadmap, ensuring
alignment with business objectives, IT strategy, and patient
experience goals. • Ensure Compliance and Architectural Alignment:
Collaborate with enterprise architects and platform owners to
ensure solutions adhere to enterprise architecture standards, data
privacy regulations (e.g., HIPAA, GDPR), and compliance frameworks.
• Drive Cross-Functional Collboration: Partner with key
stakeholders across Patient Services, Brand, Medical, and other
capability owners to understand business priorities and translate
them into actionable digital initiatives. • Lead Masterpiece Team
Execution: Form and lead a high-performing “masterpiece team”
including Pillar Leads, Global Capability Owners, Validation
Managers, Business Analysts, and Vendor Managers to ensure cohesive
delivery, governance, and value realization. • Optimize System
Integration and Scalability: Work closely with technical teams to
ensure seamless integration of patient engagement platforms and
tools, with a focus on scalability, performance, and user
experience. • Champion Innovation and Best Practices: Stay abreast
of emerging technologies and industry trends in patient engagement,
bringing forward innovative ideas and best practices to enhance
digital capabilities. Requirements • Bachelors´ and/or /Masters´
degree (or equivalent); progressive IT and business experience of
five (5) to ten (10) years is preferred. • Ability to design and
implement patient-facing applications that support segmentation,
consent, and preference management on cloud infrastructure such as
AWS. • Deep understanding of enterprise architecture, data privacy
(patient data), and compliance frameworks (e.g., HIPAA, GDPR, SaMD)
• Experience with AI/ML, omnichannel engagement, and consent
management technologies • Deep understanding of Mobile App tech
stack (React Native, Node.js etc.) and experience with SDLC and
DevOps. • Hands-on experience with data warehouse technologies
(e.g., Snowflake, Databricks, or similar), including MDM, data
modeling, ETL processes, and analytics enablement. • Track record
of identifying and integrating emerging technologies to enhance
patient experience. (ex: Digital Therapeutics) • Ability to
benchmark against industry peers and drive differentiation through
digital capabilities • Expertise in personalized engagement
strategies using behavioral data and predictive analytics
Eligibility Requirements • Must be legally authorized to work in
the United States without restriction. • Must be willing to take a
drug test and post-offer physical (if required). • Must be 18 years
of age or older. Desired Skills, Experience and Abilities • 10
years of experience in Lifesciences industry supporting Commercial
and Medical applications. • 5 years of experience with patient
facing applications, digital health, DTx • 5 years of experience
with CRM systems (Salesforce Health Cloud, Veeva CRM), Salesforce
Marketing Cloud, patient management platforms, and data analytics
tools • Certified Patient Experience Professional (CPXP) or similar
credentials • Bachelor’s degree in information technology or a
related field, Advanced degree is a plus
Keywords: Boehringer Ingelheim, Portland , AD IT Patient Engagement Digital Health, IT / Software / Systems , Ridgefield, Maine
