Technical Content Designer

Company: Tailored Management
Location: Shelton
Posted on: February 10, 2026

Job Description:

Job Title: Technical Content Designer Location: Shelton, CT (710 Bridgeport Ave, Shelton, CT 06484) Work Model: Hybrid 3 days onsite Duration: 6-month contract with potential extension or FTE conversion Pay Rate: $58.62/hour (W2) Benefits: Weekly pay Medical, Dental, Vision Role Overview PerkinElmer is seeking an experienced Technical Content Designer who is passionate about clear communication and customer-focused content experiences. This role will focus on transforming how users engage with product documentation by leveraging modern tools and technologies to create intuitive, web-based help content for laboratory instrument systems. The ideal candidate brings strong technical writing expertise, UI/UX awareness, and advanced MadCap Flare experience within a scientific or engineering environment. Key Responsibilities Design and develop user-friendly, web-based technical help content for customer-facing laboratory instrument systems using strong UI/UX principles. Create modular, single-source documentation using MadCap Flare. Apply user-centered learning and content design principles to ensure clarity, usability, and accessibility. Develop high-quality content tailored to multiple user personas. Ensure all documentation aligns with brand, style, and internal content standards. Continuously improve content based on user feedback and analytics. Collaborate with global, cross-functional teams throughout the product development lifecycle. Embed multimedia and structured metadata to support AI-driven and chatbot-based content delivery. Manage tasks and documentation workflows using Jira. Basic Qualifications Bachelors degree in Technical Communication, Science, Engineering, or a related field. Strong experience with HTML and XML authoring and modular/single-source content strategies. Mid-to-expert level proficiency with MadCap Flare and related tools. Experience incorporating AI tools into technical communication workflows. Solid understanding of UI/UX principles for digital content. Experience embedding multimedia in web-based help systems. Familiarity with structured content and meta tagging for AI/chatbot consumption. Proven ability to work effectively in cross-functional, global teams. Strong project tracking and organizational skills using Jira. Excellent written and verbal English communication skills. Must-Have Skills 710 years of relevant technical content or technical writing experience. Strong proficiency in MadCap Flare. Comfortable with modern technical writing tools (HTML flexibility acceptable; not a software development role). Working experience with Jira for daily task management. Excellent written and verbal communication skills. Nice to Have Experience developing documentation for AI chatbots. Strong requirements gathering skills. Background in life sciences, biotech, or engineering industries. Technical communication experience within scientific environments. Open to full-time conversion (no sponsorship available). TMN

Keywords: Tailored Management, Portland , Technical Content Designer, IT / Software / Systems , Shelton, Maine