Executive Desktop Support Engineer
Company: Insight Global Healthcare
Location: New London
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Required Skills & Experience
Experience supporting VP or Director-level users in a corporate IT
environment. Strong troubleshooting skills with: Dell PCs,
printers, and peripherals Microsoft Teams (login issues, meeting
access, profile loading) Windows 10 and 11 (license/certificate
issues, migration impacts) iOS devices (iPads, iPhones) Ability to
identify root causes of application and imaging issues (e.g., Teams
not loading in conference rooms). Familiarity with ticketing
systems and Level 3 escalation processes. Excellent communication
and organizational skills. Ability to work cross-functionally with
cloud, security, compliance, and Intune teams. Comfortable
diagnosing issues without executing changes. Nice to Have Skills &
Experience Experience with a Windows 10 to 11 migration
Understanding of AV Systems (Crestron, Logitech, etc.) CompTIA A,
Network and Microsoft o365 certifications Experience with
ServiceNow Job Description Insight Global is seeking highly skilled
IT Support Engineers to provide dedicated, high-touch technical
support for Vice Presidents and Directors. This role is focused
exclusively on executive-level support and is not part of the
general help desk. You will ensure seamless technology experiences
for leadership, particularly during meetings and daily operations.
You’ll work in a Dell environment and support Microsoft Teams,
Windows 10/11 troubleshooting, and iOS devices. Collaboration with
cloud, security, compliance, and Intune teams is essential. You
will partner with Executive Admins to support technical assistance
for presentations and conference rooms for leadership meetings and
events, in addition to managing VP level laptops, desktops, mobile
devices and peripherals. Company Description Insight Global isn’t
just a staffing company. We’re a company that cares for others. It
might sound lofty, but it's the idea that gets us up every day,
determined to make it true. Insight Global is a company that people
can anchor to in moments of triumph, struggle, and every time in
between. Whoever you are and wherever you come from, you matter to
us, and we have your back. Whether it’s finding the right candidate
for a job or seamlessly managing a project end to end, our
conviction and commitment to our consultants and clients runs deep.
With 60 field offices across the US, UK, and Canada, putting to
work over 50,000 Consultants annually, we believe together,
anything is possible. Company Description Insight Global isn’t just
a staffing company. We’re a company that cares for others. It might
\r\nsound lofty, but it's the idea that gets us up every day,
determined to make it true. Insight \r\nGlobal is a company that
people can anchor to in moments of triumph, struggle, and every
\r\ntime in between. Whoever you are and wherever you come from,
you matter to us, and we \r\nhave your back. Whether it’s finding
the right candidate for a job or seamlessly managing a \r\nproject
end to end, our conviction and commitment to our consultants and
clients runs deep. \r\nWith 60 field offices across the US, UK, and
Canada, putting to work over 50,000 \r\nConsultants annually, we
believe together, anything is possible.
Keywords: Insight Global Healthcare, Portland , Executive Desktop Support Engineer, IT / Software / Systems , New London, Maine
