IT Support Specialist Distribution Center
Company: Walgreens
Location: Windsor
Posted on: February 21, 2026
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Job Description:
Job Summary: Responsible for installation, upgrades,
troubleshooting and repair of hardware and software on or related
to desktop pc’s, printers, pc hardware systems, pc networks, LAN
and RF devices. Must possess strong interpersonal, decision making,
problem solving and analytical skills. Schedule may include a
variety of shifts, weekends and holidays. The current shift:
Sunday, Monday and Thursday, Friday 10am – 8pm Job Responsibilities
: - Installs, upgrades, troubleshoots and repairs of hardware and
software on or related to desktop pc’s, printers, pc hardware
systems, pc networks, LAN and RF devices. - Runs and monitors batch
jobs such as integrated store order processing and prints picking
documentation (labels) - Troubleshoots as first level support any
problems experienced by production equipment. - Provides technical
support for standard and proprietary desktop software. Relate to a
diverse group of people, including team members, senior management,
business customers, and vendors with courtesy and in a
constructive, professional manner. - Provides information for
standard desktop relocations and set up, by investigating and
asking appropriate questions to support end-user needs. - Lifts and
transports PC’s, monitors, terminals and printers for deployment.
Performs repairs or coordinates with vendors on more complex
repairs. - Maintains and troubleshoots networking problems and
systems (PC networking including switches and cabling, RF wireless
systems, etc) - Maintains and troubleshoots proprietary material
handling software and systems from vendors such as Dematic and
Schaefer - Answers questions regarding PC/printer software/hardware
issues, and makes IT recommendations. About Walgreens Founded in
1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million
customers and patients each day across its approximately 8,500
stores throughout the U.S. and Puerto Rico. Walgreens has
approximately 220,000 team members, including nearly 90,000
healthcare service providers, and is committed to being the first
choice for pharmacy, retail and health services, building trusted
relationships that create healthier futures for customers,
patients, team members and communities. Basic Qualifications - High
School Diploma/GED and previous experience in a technical support
function. - Knowledge of equipment pieces, including printers,
terminals, PCs, RF communication hardware, etc. - Knowledge of
personal computer hardware and operating systems. - Knowledge of
various software, such as Microsoft Windows operating system,
MSOffice Suite - Word, Excel, PowerPoint, Internet Explorer. -
Experience following processes, recommending improvements,
translating technical terms to non-technical users, solving
technical problems and working in a team environment. - Hours of
support may require weekend, holiday and/or off-hours shift
coverage. Preferred Qualifications - Associate’s Degree or
technical degree. - Bachelor’s Degree. - Preferred Certificate in
Network Plus, Microsoft, Cisco or CompTIA. - Experience at a
distribution center or manufacturing environment. - Experience
identifying and working with basic electronics, such as computer
components, A/V equipment, RF devices, etc. - Knowledge of coding
and/or programming (such as Visual Basic, HTML, PHP, ASP). -
Experience building and maintaining databases (such as Web, Access
and SQL). - Knowledge of network topologies. - Experience
coordinating service requests with appropriate IT team. -
Experience with operating production laser printers, such as OCE
and Xerox, and thermal transfer printers. We will consider
employment of qualified applicants with arrest and conviction
records. Salary Range: $21.24 - $31.25 / Hourly
Keywords: Walgreens, Portland , IT Support Specialist Distribution Center, IT / Software / Systems , Windsor, Maine
