Terminal Scale Operator
Company: Enstructure New Haven
Location: East Haven
Posted on: February 13, 2026
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Job Description:
Job Description Job Description About Gateway: Location: 400
Waterfront Street, New Haven, CT 06512 Gateway Terminal is a
premier terminal on the East Coast, strategically located in the
Port of New Haven, Connecticut. We provide comprehensive,
vertically integrated logistics services for dry bulk, liquid bulk,
and breakbulk products. Gateway Job Descriptions: Terminal Scale
Operator Job Description: The Terminal Scale Operator is the
primary point of contact for customers picking up bulk salt and
aggregates at our facility and coordinating salt deliveries. This
role is crucial for ensuring smooth operations and excellent
customer service. Duties and Responsibilities: Weighing and
Ticketing: Accurately weigh and ticket trucks using a computerized
scale program as they pass over the truck scales. Load Verification
and Payment Collection: Verify loads, collect payments, and record
customer job information. Professional Communication: Answer
telephone calls professionally and communicate effectively with
truck drivers and loaders using a CB radio. Scale House
Maintenance: Ensure the general upkeep of the Scale House.
Administrative Tasks: Complete all administrative tasks, including
regular filing and required reports. Supervisor Communication: Keep
the immediate supervisor fully informed of any issues or matters
requiring attention. Attendance and Availability: Maintain prompt
attendance from the required start time of 6:00 am to 5:00 pm, and
work overtime and weekends as needed. Additional Duties: Perform
other duties as assigned, including data entry and minor customer
service responsibilities. Effective Communication: Present facts
and recommendations effectively in both oral and written form.
Basic Skills: Read, write, and perform basic mathematics. Must be
proactive and able to follow simple instructions from oral or
written correspondence. Language Skills: Being bilingual in English
and Spanish is helpful. Required Qualifications: Computer Skills:
Proficiency with Microsoft Office products. Eligibility: Must be
eligible to work in the United States without Visa sponsorship. Age
Requirement: Must be 18 years or older. Work Environment: Must be
able to work in varying environmental conditions (cold/hot).
Attention to Detail: Must be detail-oriented and accurate.
Additional Qualifications: Education: High school diploma or
general education degree (GED) preferred. Telephone Etiquette:
Pleasant telephone manner. Customer Service: Excellent customer
service and communication skills. Organizational Skills: Strong
organizational skills and attention to detail. Multitasking:
Ability to multitask in a dynamic work environment. Physical
Demands/Work Environment: While performing the duties of this
position, the employee is required to stand, walk, use hands to
handle or feel, and reach with hands and arms. The work environment
involves typical hazards, risks, or discomforts associated with
working around machinery with exposed moving parts, chemicals,
heavy equipment, extreme heights, or potentially hostile clientele.
Exposure to disagreeable weather conditions and extreme levels of
temperature, ventilation, lighting, and sound is normal. The noise
level in the work environment is usually moderate.
Keywords: Enstructure New Haven, Portland , Terminal Scale Operator, Logistics, Transportation & Drivers , East Haven, Maine
