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CS Communication Specialist II

Company: L.L. Bean, Inc.
Location: Portland
Posted on: June 6, 2021

Job Description:

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.

L.L.Bean is looking for a Communications Specialist II to join our Customer Satisfaction Communications and Learning Team. The Communications Specialist II will plan, research, and produce written and/or visual communication for a variety of media to enable our award-winning Customer Satisfaction employees to better serve our valued customers.

Responsibilities:

  • Produce written and/or visual communications for a variety of corporate communication vehicles (e.g. corporate newsletter, etc)

  • Install and maintain web pages, including graphics, layout and user interface features

  • Supports business unit communication needs

  • Provides subject matter expertise as needed

  • Assist in communication program development

  • Facilitate group processes or discussions as necessary

  • Assist in ongoing evaluation of programs for effectiveness

  • Actively participates in professional learning or communication organizations & applies / shares learning in organization

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: 2-Year Associates Degree

Years of Experience: 2+ years

Skills and Qualifications:

  • Strong writing, interviewing, editing & graphic design skills

  • Effectively communicates in variety of mediums - verbal, print, web, etc.

  • Proficiency in relevant communications & design software

  • Basic knowledge of corporate communication methodology

  • Effective time management & organizational skills

  • Ability to work independently

  • Basic knowledge of business processes & systems

  • Proven ability to collaborate

  • Basic presentation and facilitation skills

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside-we're all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves - because the uniqueness of each individual makes L.L.Bean better.

Keywords: L.L. Bean, Inc., Portland , CS Communication Specialist II, Other , Portland, Maine

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