Our culture lifts you up—there is no ego in the way. Our
common purpose? We all want to win for our customers. We aim to
always be evolving, dynamic, and ambitious. We believe in the power
of genuine connections. Each employee is a part of what makes us
unique on the market: agile, dedicated, problem solvers.
Job Description :
$15.00 hourly wage
$1000 Sign On Bonus
Position must be in the Atlantic Broadband footprint:
Connecticut, Delaware, Florida, Pennsylvania, Maine, Maryland, New
Hampshire, South Carolina, Virginia, and West Virginia.
Atlantic Broadband’s inside sales team is responsible for using
a consultative selling approach to promote and position value
around the products and services to identify a whole home solution
for new and existing customers throughout the east coast.
Summary Atlantic Broadband’s inside
sales team is responsible for promoting and positioning value
around the products and services for a whole home solution for new
and existing customers throughout the east coast.
Essential Duties and
Responsibilities include the following.
Plays a fundamental role in achieving our ambitious customer
acquisition and revenue growth objectives
Meet or exceed all sales goals for each product line, while
increasing company revenue
Uses a consultative selling approach to determine needs, wants,
and pain points to customize the perfect solution for their
Develop meaningful relationships with customers to encourage
trust and loyalty
Serves as an expert to customers on all Atlantic Broadband’s
products and services and an educator on what differentiates us
Navigates through several applications and collects and keys
important customer information, work orders, installation details,
processes serviceability checks with accuracy levels that meet
expectations and is able to keep customer information
Enhances the customer’s experience by maintaining call quality
assurance levels that meet department expectations
Other duties may be assigned.
This job has no supervisory responsibilities.
No competency or factor selected.
Qualifications To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
To perform this job successfully, an individual should have
knowledge of Database software; Internet software and Word
Certificates, Licenses, Registrations
Other Skills and Abilities
Experience in Customer Billing Relations Management (CRM)
Physical Demands The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is
regularly required to sit and talk or hear. The employee is
occasionally required to use hands to finger, handle, or feel and
reach with hands and arms. Specific vision abilities required by
this job include close vision and ability to adjust focus.
Work Environment The work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Atlantic Broadband Finance, LLC
Being inclusive is simply welcoming you to be yourself!
Being inclusive also means fostering a climate of trust and
respect, and encouraging diversity and equity for every candidate
wanting to be part of the Cogeco team.
Being inclusive allows us to reduce barriers in the workplace
and to take actions to enable accessibility for all!
Being inclusive is more than a word, it's our commitment to
If you need any accommodations to apply or as part of the
recruitment process, please contact us confidentially at email@example.com