Bilingual Collections Representative (Remote)
Company: CURO Financial Technologies Corp
Posted on: January 9, 2022
CURO Financial Technologies is one of the largest, fastest
growing providers of short-term loans and financial services in the
United States and Canada. Our licensed, direct lending products and
heightened customer service focus are at the core of what we
We have an upbeat, friendly and fast-paced environment. Our
employees are excited to be a part of the CURO family, as evidenced
by our low turnover rates and energized company culture. We've
consistently grown well ahead of other short-term loan lenders and
are primed for continued growth and enduring success.
Come and work for a Fintech company that has distinguished itself
from competitors with quality product offerings, genuine customer
service, robust operating systems, state-of-the-art call center,
and a track record of new product innovation!
Join our growing and passionate Collections Team! We are hiring a
team of 10-15 people to join our October class where you will
receive best in class training and be well equipped to provide
outstanding client support from the comfort of your home!
Why You Would Love To Work Here
Competitive hourly rate with the opportunity to earn up to another
$1,200 a month in performance bonuses!
$1000 sign-on bonus for new team members!
Work from home opportunities with equipment provided!
On-going learning and growth opportunities with training and
Multiple shift opportunities!
Full benefits package including Paid Time Off, Medical, Dental,
Vision, 401k matching and more!
What You Will Be Doing
Work with customers to determine the appropriate repayment options
according to the language of Company loan agreements
Accurately document each call in the system according to notation
guidelines and update account information
Comply with Safety and Security standards / procedures, FDCPA, and
PCI compliance guidelines
Follow all Company guidelines and standards throughout your
customer interactions and
Escalate any trending or urgent system issue or process
Take the initiative to make things better and provide solutions for
What You Should Have
Minimum educational requirement of High School diploma or
At least 6 months of customer service experience (preferably within
a call center environment, but not required)
A willingness and desire to learn from the best in the industry and
apply your learnings to support your customers throughout the
Be able to work in a quiet, private place in your home where you
can work without background noise (trust us, you'll appreciate the
Ability to hardwire (Ethernet) your company provided equipment
directly to your home router
Must be able to work full-time based on their assigned shift, with
flexibility based on business needs and special circumstances
You must be 18 years of age or older
CURO Financial Technologies Corp Supports Equal Employment
Opportunity. CURO Financial Technologies Corp (dba Speedy Cash,
Rapid Cash, Cash Money, LendDirect, Av--o Credit, Opt+ and Revolve
Finance) is committed to a policy of providing equal employment
opportunity to all qualified employees and applicants. This
commitment is reflected in all aspects of our daily operations. We
do not discriminate on the basis of race, color, sex, religion,
national origin, marital status, age, disability, veteran status,
or genetic information in any personnel practice, including
recruitment, hiring, training, compensation, promotion, and
discipline. Additionally, we do not discriminate based on any other
characteristic protected by applicable state or local law where a
particular employee works. In addition, it is the policy of CURO
Financial Technologies Corp to provide reasonable accommodation to
qualified employees who have protected disabilities to the extent
required by federal law and any state law where a particular
This employer participates in E-Verify.
NOTICE: Please upload your resume in .pdf or .doc format.
Keywords: CURO Financial Technologies Corp, Portland , Bilingual Collections Representative (Remote), Other , Portland, Maine
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