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Pet Claims Team Lead (Remote)

Company: Lemonade
Location: Portland
Posted on: January 12, 2022

Job Description:

We're looking for an empathetic, animal-loving individual to step into the role of Team Lead for our pet health insurance Claims team. Are you a highly motivated, compassionate leader who's eager to push the possibilities of customer experience in a way no other insurance company has ever attempted? If so, read on!

Your day-to-day will involve overseeing a crew of claims advocates, working closely with Lemonade's Pet leadership team. You will help ensure claims are handled efficiently, while always providing a world-class customer experience. We will look to you to guide, mentor, and manage this incredible team, using a data-driven approach to promote continual growth and improvement.

Requirements

  • 5+ years of Vet Med experience, working hands-on with cats and dogs; P&C insurance knowledge is a huge plus
  • 5+ years experience working with pet medical claims is strongly preferred
  • 2+ years in a leadership role, managing a team
  • You simply love pets-unparalleled empathy for our furry friends is a must!
  • A proven track record of growing, managing, and coaching a team
  • Desire to work in a unique, dynamic, fast-paced startup environment
  • Comfortable with and adaptable to new technology and business tools
  • The ability to approach your work with patience and positivity, and a strong desire to get shit done!

Keywords: Lemonade, Portland , Pet Claims Team Lead (Remote), Other , Portland, Maine

Click here to apply!

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