Pet Claims Team Lead (Remote)
Posted on: January 12, 2022
We're looking for an empathetic, animal-loving individual to
step into the role of Team Lead for our pet health insurance Claims
team. Are you a highly motivated, compassionate leader who's eager
to push the possibilities of customer experience in a way no other
insurance company has ever attempted? If so, read on!
Your day-to-day will involve overseeing a crew of claims advocates,
working closely with Lemonade's Pet leadership team. You will help
ensure claims are handled efficiently, while always providing a
world-class customer experience. We will look to you to guide,
mentor, and manage this incredible team, using a data-driven
approach to promote continual growth and improvement.
- 5+ years of Vet Med experience, working hands-on with cats and
dogs; P&C insurance knowledge is a huge plus
- 5+ years experience working with pet medical claims is strongly
- 2+ years in a leadership role, managing a team
- You simply love pets-unparalleled empathy for our furry friends
is a must!
- A proven track record of growing, managing, and coaching a
- Desire to work in a unique, dynamic, fast-paced startup
- Comfortable with and adaptable to new technology and business
- The ability to approach your work with patience and positivity,
and a strong desire to get shit done!
Keywords: Lemonade, Portland , Pet Claims Team Lead (Remote), Other , Portland, Maine
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