Claims Adjuster - Early Response
Company: AAA of Southern California
Posted on: June 17, 2022
Claims Adjuster - Early Response
Claims Service Representative I - Early Response
Communicate and interact with a variety of individuals including
insured's and claimants. Explain benefits, coverage's, fault and
claims process either verbally or in writing in compliance with
regulatory and statutory requirements. Conduct phone investigations
to determine liability and damages. Identify and obtain statements
from insured's and claimants to resolve first and third-party
claimants and witnesses. Evaluate and determine claim values upon
receipt and assessment of property, medical and liability data.
Negotiate within settlement authority with insured's and claimants
to resolve first and third-party claims Handle administrative
functions, update database production reports, and document and
update claims files via company systems, i.e. CACS, HUON, HOC, etc.
Verify and interpret/resolve coverage's by gathering necessary
information to ensure policy applicability. Coordinate with
internal and external departments as required. Identify cross-sell
opportunities based on members' product needs and service requests.
Enhance member relationship by diversifying use of products and
services. Provide sales leads to insurance, travel and other
departments as appropriate. Perform other duties and
responsibilities as assigned or required.
What's in it for me?
* A career with growth potential
* Our comprehensive and employee training facility provides
training programs to help employees acquire various skills
necessary to do their jobs and to support career development.
* The satisfaction of knowing you provide a meaningful service to
our insured who rely on you for assistance
Successful candidates have the following qualifications:
* Bachelor's (4 year) degree or equivalent combination of education
* No prior work experience required.
* 3-6 months prior claims experience preferred.
* Microsoft Office proficiency.
* Strong organizational skills.
* Strong oral and written communication skills.
* Strong interpersonal skills.
* Health coverage for medical, dental, vision
* 401(K) saving plan with company match AND Pension
* Tuition assistance
* PTO for community volunteer programs
* Wellness program
* Employee discounts
The Automobile Club of Southern California is part of the largest
federation of AAA clubs in the nation. We have 14,000 employees in
21 states helping 17 million members. The strength of our
organization is our employees. Bringing together and supporting
different cultures, backgrounds, personalities, and strengths
creates a team capable of delivering legendary, lifetime service to
our members. When we embrace our diversity - we win. All of Us!
With our national brand recognition, long-standing reputation since
1902, and constantly growing membership, we are seeking
career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service
and beneficial products that provide members peace of mind and
AAA is an Equal Opportunity Employer
Keywords: AAA of Southern California, Portland , Claims Adjuster - Early Response, Other , Portland, Maine
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