Salesforce Administrator (Remote)
Company: Resolution Technologies, Inc.
Location: Portland
Posted on: June 25, 2022
Job Description:
This Role is 100% Remote!Salesforce AdministratorJob
Summary:
- The Salesforce Administrator will work with an agile,
cross-functional team of project managers, business stakeholders,
and other technical resources to continually enhance the company's
integrated Salesforce solution.
- This individual should have a passion for creating repeatable
and scalable solutions to drive continual improvement and increase
user satisfaction.
- The administrator should feel comfortable working
collaboratively to communicate design options, assist change
management, and adhere to governance requirements.Essential
Functions:
- Serve as a technology lead for Salesforce and
communicate/collaborate at a high level with business owners and
other technology team members
- Collaborate with stakeholders, understand business needs, and
define requirements to guide implementation
- Design and implement repeatable and scalable solutions to
fulfill business needs
- Work with business stakeholders to enhance/maintain Salesforce
digital experience sites (aka communities/portals)
- Troubleshoot issues, identify root causes, resolve bugs and
errors, and implement optimal solutions to resolve issues at the
source
- Assist with data management to improve quality and
cleanliness
- Work with external consultants as needed
- Manage Salesforce change control for both new functionality
requests and environment management
- Own system documentation for Salesforce, its integrations, and
ongoing enhancements/updates
- Manage Salesforce user access, security, roles, and
profiles
- Manage system maintenance, including security reviews, release
updates, health check, and optimizer
- Perform other duties as assigned or required; occasional night
and weekend work is requiredJob Qualifications:Must possess the
following competencies:
- Ethics and Values
- Drive for Results
- Planning
- Priority Setting
- Problem Solving
- Perseverance
- Decision Quality
- Self-DevelopmentMust possess the following technical knowledge,
skills, and abilities proportionate to the job's essential
functions:
- Proficiency with Salesforce's declarative (out of the box)
capabilities to prioritize configuration, when possible, vs.
coding
- Experience with workflow, process builder, flow, assignment
rules, approval processes, fields, page layouts, record types,
dynamic layouts, apps, actions, custom settings, mobile
administration, dashboards, and reports
- Experience with Salesforce digital experience sites (aka
communities/portals)
- Familiarity with Salesforce software development lifecycle,
sandbox environment management, and changeset deployment
- Salesforce Administrator certification (nice to have)
- Experience with DocuSign, Conga, Ardira, Adobe, Outreach,
LinkedIn (nice to have)Education / Experience:
- Two or more years of experience administering Salesforce
- College degree; equivalent hands-on experience will be
considered
- Or any equivalent combination of education and experience that
demonstrates the ability to perform the essential functions of this
position This job description is a summary of job requirements and
functions. It is not intended to be an exhaustive list of all
responsibilities
Keywords: Resolution Technologies, Inc., Portland , Salesforce Administrator (Remote), Other , Portland, Maine
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