Company: FedEx Freight
Posted on: September 22, 2022
POSITION OVERVIEW: Lead employees to ensure customer
satisfaction by moving all shipments on time and damage free
ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Lead, manage, educate and
develop company employees focusing on retention and growth 2.
Supervise and direct employee work (including pre-shifts) with a
focus on outstanding quality, customer deliverables and safety
performance identifying and overseeing improvement 3. Actively
monitor, record and educate employees regarding unsafe
acts/conditions correcting immediately using corrective action as
need. Provide feedback and follow-up with all impacted employees.
4. Plan daily manpower needs and set schedules to ensure customers'
freight is delivered and picked-up timely and damage free 5.
Communicate job assignments coordinating with all employees
ensuring direction is clear and concise 6. Monitor service freight
and ensure cut time compliance 7. Monitor, analyze and address all
opportunities to cut costs and improve efficiencies while
maintaining rigorous safety standards 8. Assist customers with rate
quotes, claim information and setting appointments 9. Monitor
actual performance data and gather information for reporting 10.
Build relationships and positive communications with all business
partners to ensure customers' and company's service standards are
met 11. Identify freight moving at incorrect weight and
classification 12. Ensure all OS&D is identified and processed
properly 13. Perform administrative functions as required 14.
Comply with all applicable laws/regulations, as well as company
policies/procedures 15. Perform other duties as required
Disclaimer: This job description is general in nature and is not
designed to contain or to be interpreted as a comprehensive
inventory of all duties, responsibilities and qualifications
required of employees assigned to the job. QUALIFICATIONS:
--- Must possess high school diploma or equivalent
--- Must be able to travel as needed
--- Good written, verbal and interpersonal communication skills
--- Thorough knowledge of LTL Industry, DOT Rules and Regulations,
OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules,
as well as company policies and procedures, preferred
--- Able to work independently and as part of a team
--- Multi-tasked oriented and possess good organizational
--- Knowledge of Microsoft Office and Internet WORKING
--- Dock environment; exposure to varied weather conditions,
exhaust, fumes, dust, noise
--- Hours may vary due to operational need
--- Frequent contact with service center personnel; fast-paced,
deadline oriented FedEx Freight is an Equal Opportunity Employer,
including disabled and veterans. If you have a disability and you
need assistance in order to apply for a position with FedEx
Freight, please call 800-888-8252 or e-mail at
ADAAssistance@freight.fedex.com. FedEx Freight will not discharge
or in any other manner discriminate against any employee or
applicant for employment because such employee or applicant has
inquired about, discussed, or disclosed the compensation of the
employee or applicant or another employee or applicant. However,
employees who have access to the compensation information of other
employees or applicants as a part of their essential job functions
cannot disclose the pay of other employees or applicants to
individuals who do not otherwise have access to compensation
information, unless the disclosure is (a) in response to a formal
complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation
conducted by the employer, or (c) consistent with the contractor's
legal duty to furnish information.
Keywords: FedEx Freight, Portland , Supv-Operations, Other , Portland, Maine
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