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Nursing Unit Secretary - General Surgical

Company: MaineHealth
Location: Portland
Posted on: November 21, 2022

Job Description:

Summary R3 at Maine Medical Center is an adult Medical Surgical unit, serving adult patients 18 and over. R3 also has a section within the unit with 6 intermediate care beds and cardiac monitoring (COR). The unit provides care primarily for general surgical patients and includes surgical specialties in vascular, bariatric, abdominal, trauma, compound wound management, and burn populations. Inpatient experience desired.

Position Summary

**No Experience Necessary

This is a great opportunity for those with customer service experience looking to get into the healthcare field!

This position plays an integral role for their unit, providing clerical support including, but not limited to: answering telephone calls, handling medical records, and responding to patient, family, and staff requests. If you possess excellent communication skills, a positive attitude, and a proactive approach to your work we would encourage you to apply.

Schedule: Varying days per week. 3p-11:30pm. Every other weekend. Rotating holidays

Required Minimum Knowledge, Skills, and Abilities (KSAs)


  • Education: Customer Service Classes. Medical Terminology /NUS Course (grandfathered).
  • License/Certifications: Medical Terminology /NUS Course (grandfathered).
  • Experience: 1 year of secretarial experience. Requires experience with interpersonal skills and judgment necessary to gather and exchange information with a variety of internal and external customers in order to respond to patients, visitors and staff in a professional manner while possessing a positive attitude, high energy level, and the ability to respond and act quickly.
  • Excellent communication skills, both verbal and written.
  • Knowledge of policies and procedures, current initiatives and organizational structure of the unit, Department of Nursing and Maine Medical Center.
  • Accountability, accuracy, time management, independent thinking. Discretion, judgment and a working knowledge of medical terminology is required.
  • Ability to remain impartial while facilitating initial issues, complaints and problems in a high level stress environment.
  • Basic working knowledge of all standard office equipment and including operations and multiple computer system applications.
  • Including but not limited to phone skills, filing, patient chart maintenance, supply ordering, PC skills and applications and systems, data collection, and varieties of patient charging.
  • Ability to perform role in high stress, high volume producing environment with multiple stimuli.


    Additional Information



    MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes!



    MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org



    At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.



    With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.

Keywords: MaineHealth, Portland , Nursing Unit Secretary - General Surgical, Other , Portland, Maine

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