PortlandMERecruiter Since 2001
the smart solution for Portland jobs

Night Auditor/Front Desk

Company: Twelve
Location: Portland
Posted on: November 26, 2022

Job Description:

The Night Auditor position will ensure a positive and lasting impression through attending to guests' needs, including but not limited to badge access, assisting to building directions, parking lot oversight, liaising with security team.

*Essential Duties and Responsibilities *include, but not limited to:

- Greet and welcome guests and building employees upon arrival.

- Register guests into electronic badging system

- Acknowledge and recognize guests upon departure.

- Immediately respond to all telephone and email inquiries.

- Monitor assigned area; report suspicious activities.

- Assist in posting miscellaneous charges as requested.

- Follow all safety and sanitation policies and procedures.

- Flexibility to step into whatever role is needed at the time in order to deliver exceptional customer service. This may include taking on job responsibilities outside of this job description and may require assisting other departments in their regular functions.

- Take initiative as shown by doing assigned tasks without prompting and developing new ideas and programs.

- Use sound judgement in meeting building objectives and in resolving problem situations.

*Required Skills/Abilities: *

- Excellent verbal and written English communication skills.

- Proficient in Microsoft Office Suite or related software.

- Ability to work with Badging, and other systems

- Superior interpersonal skills and ability to work extremely well alone and as part of a team.

- Ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.

*Education and Experience: *

- At least one year of customer service or night audit work OR at least two years of work in a related field.

*Physical Requirements: *

- Prolonged periods sitting at a desk and working on a computer.

- Ability to stand or sit for 8 hours, occasionally move and lift up to 30 lbs, walk grounds/property regularly, use repetitive manual dexterity, move furniture regularly.

_No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Vision insurance
* Night shift
* Overnight shift

Ability to commute/relocate:
* Portland, ME 04101: Reliably commute or planning to relocate before starting work (Required)

* Hotel experience: 1 year (Preferred)

Work Location: One location%58047475%

Keywords: Twelve, Portland , Night Auditor/Front Desk, Other , Portland, Maine

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Maine jobs by following @recnetME on Twitter!

Portland RSS job feeds