Remote Absence Leave Call Center Representative
Company: VirtualVocations
Location: Portland
Posted on: January 26, 2023
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Job Description:
A retail health company needs applicants for an opening for a
Remote Absence Leave Call Center Representative.
Core Responsibilities Include:
Supporting a service delivery model that reflects empathy and care
for all colleagues
Responding to leave of absence calls while adhering to service
levels
Documenting and escalating tier 2 calls to the appropriate group
utilizing the call center case management system
Applicants must meet the following qualifications:
An understanding of FMLA, State leaves, Disability and HR
Knowledge of call center applications
A strong commitment to Customer Service as exemplified by behaviors
and disposition
Ability to work independently and as part of a team environment
Excellent written, verbal and listening skills to reflect a
friendly, positive disposition
Demonstrated ability to maintain work in the strictest of
confidence
Keywords: VirtualVocations, Portland , Remote Absence Leave Call Center Representative, Other , Portland, Maine
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