Educator and Development Specialist - Aquatics
Company: American Red Cross
Location: Manchester
Posted on: May 6, 2024
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Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home.By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network?Join us-Where your Career is a Force
for Good!Job Description:WHY CHOOSE US?As one of the nation's
premier humanitarian organizations, the American Red Cross is
dedicated to helping people in need throughout the United States
and, in association with other Red Cross networks, throughout the
world. When you join our team, you have a direct impact on a
meaningful mission, and you can help save lives every day. If you
share our passion for helping people, join us in this excellent
career opportunity. Work where your career is a force for good.We
are committed to the diversity of our workforce and to delivering
our programs and services in a culturally competent manner
reflecting the communities we serve. Our work environment is
collaborative, respectful, and inclusive with a focus on building
allyship and a culture of belonging that empowers all team members.
Come to learn, grow, and succeed while sharing your passion for
making a difference.The Red Cross supports a variety of cultural
and community resource groups for employees and volunteers. From
the Ability Network, our Asian American & Pacific Islander Resource
Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja
African American Resource Group, our Veterans+ Resource Group, and
the Women's Resource Group, these networks provide connections,
mentoring and help give voice to important concerns and opinions.At
the American Red Cross, your uniqueness can shine!We are currently
seeking an Educator and Development Specialist - Aquatics This is a
work from home position and is open to qualified candidates within
the United States. WHAT YOU NEED TO KNOWAmerican Red Cross Educator
and Development Specialist primary responsibility is to serve as
coach, role model and Subject Matter Expert in all programs
including Lifeguarding and Water Safety plus others (Caregiving,
EMR, Babysitter's Training, Responding to Emergencies, BBP, Skills
Boosts, and Aquatics etc.) for the Service Delivery Team. The
Training Services Educator and Development Specialist supports the
delivery of Red Cross programs delivered to program standards by
providing support to the Service Delivery Observation program where
they will recommend professional development and growth
opportunities, support instructors by conducting development
activities, and facilitate instructor development trainings. This
role will act as lead in the Observe the Observer program, support
expanding virtual training programs, and instruct American Red
Cross program trainings in the assigned specialty area for the
American Red Cross. The Educator and Development Specialist is
responsible for providing high quality (in person and virtual)
instruction, providing feedback, reviewing necessary reports in a
timely manner, and properly maintaining equipment in their
possession or under their delegated responsibility. This position
is responsible for demonstrating high quality exemplary training
instruction, a leader in setting communication/coaching
expectations and setting standards for performance evaluation to
course attendees, providing necessary reports and administrative
duties under their delegated responsibility.WHERE YOUR CAREER IS A
FORCE GOOD (Key Responsibilities): Instruction: Develops, handles
administrative duties, and leads high level programs (including but
not limited to) training and development sessions as designed in
the assigned specialty area for the American Red Cross only when
approved and directed by Training Services. Responsible for
efficient and effective academy preparation, delivery, and post
activities. Serves as primary Instructor Trainer Educator
Specialist for Lifeguarding and WSI. May teach academy courses in
specialty area.* Communications: Engages in regular communications
with Service Delivery Resource Management Team and Training
Operations regarding observation program support, program roll
outs, virtual training, and growth and development activities.
Invites input and shares ownership, ensures accountability, and
visibility. Is confident under pressure, resilient, handles and
manages conflict and emergency situations effectively, facilitates
decision making, change management, reconciles, and solves
discrepancies, makes recommendations, and implements related
actions. Maintains a positive attitude despite adversity, bounces
back from setbacks.* Coordinate annual trainings in cooperation
with SD Program Relations and Development Manager. Program
analysis. Support product and technology related questions from
educator team.* Personnel Management: Serve as a role model and
coach for other instructors, acting as an ambassador for excellence
in training. Provides growth and development feedback to Instructor
personnel for the provision of quality Training Services training.
Conducts staff development training as determined by SD Leadership
and approved by Product Development. Serves as coaching resource
for the Service Delivery Resource Management Team. Conducts growth
and development debrief with Instructor and Resource
Manager/Supervisor, providing constructive feedback.* Service
Delivery Observation Program and Compliance: Provides observation
program maintenance support. Works closely with Resource Manager,
and other assigned leadership to support instructor development and
growth that supports quality program delivery. Assist with Service
Delivery observation program activities (in-person, online and/or
virtual activity). Provides observation trainings of all Instructor
Trainers and Virtual Instructors. Provides feedback to Virtual
Training Instructors and their Resource Managers/Supervisors.
Performs internal and partner instructor observations compliance as
requested by SD leadership. Primary Educator and Development
Specialist that will provide constructive feedback and support to
improve program quality with Observe the Observer Program.
Responsible for implementing and ensuring course delivery meets all
program standards and requirements and that ARC protocols and
policies are followed.* Program Implementation and Training
Strategy: Assist in instructor and instructor trainer engagement
activities and/or available such as serving on focus groups,
performing product/process testing, implementation, as directed,
instructor program training, virtual training development, special
projects or providing general feedback as assigned by Service
Delivery Leadership. This may involve in-person, online and/or
"remote" activity. Develop content in cooperation with the Service
Delivery Program Implementation & Training Strategy Manager on
project, program role outs, and product needs. Coach for Service
Delivery Resource Management Team and Virtual Training Instructors.
Provides resource manager support through training and instruction
to Service Delivery Instructors. Provides support and mentoring for
new staff enrolled and planning to attend an academy. Recommends
and facilitates growth and development activities not limited to
skills polish and report writing.* Performs other related duties as
assigned.*Standard Schedule: Typically, Monday- Friday Standard
business hours.The salary range for this position is $61,056.
-$81,408. Note that the American Red Cross sets salary ranges
aligned to a specific geographic location in which the work is
performed. The stated salary range in this posting is an average.
The specific salary information will be shared at the time of phone
screening based upon your location and qualifications.This job will
be posted for a minimum of five business days and extended if the
applicant pool needs to be expanded.WHAT YOU NEED TO SUCCEED:
Keywords: American Red Cross, Portland , Educator and Development Specialist - Aquatics, Other , Manchester, Maine
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