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Sales Associate - Temporary/Seasonal

Company: West Marine
Location: Portland
Posted on: May 12, 2024

Job Description:

Job Summary:As a Sales Associate, Customers rely on you for product knowledge and to understand the features, values and benefits of our products. You are comfortable engaging in Customer discussions to fulfill their immediate needs while shopping, as well as recommend additional items or services that will complement their boating experience. You and your team are key to ensuring they leave with the right products to make that happen.We are Boaters serving Boaters with a mission of More Water, Less Hassle! Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen. Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer. West Marine is a Drug Free Workplace and Equal Opportunity Employer.Duties/Responsibilities:Greet and receives customers in a welcoming mannerRespond to customers questionsAsks open ended questions to understand customers needsDrive sales through engagement of customers, suggestive selling, and sharing product knowledgeHelp customer select the proper productDirects customers by escorting then to the aisle or location of productInform customers about services available and assess customer needsAssist customers with drop ship or special order purchasesProvides outstanding customer serviceAlerts management to potential security or loss prevention issuesAssists with inventory, including receiving and stocking merchandiseProcess let downs as neededEnsure all product locations are front, faced and replenished with available overstockKeep aisle and sales floor neat, clean and organizedRemove any hazards or obstacles that may impede walking the aisles or sales floorUnderstand buy online and pick up in store processAssist with Buy on line ship from store processAvailable to work a flexible schedule based on business needs, including nights, weekends and some holidays.Perform other job-related duties as assigned.Required Skills/Abilities:Excellent verbal communication skills.Excellent active listening skills.Excellent sales and customer service skills.Extensive knowledge of the merchandise sold.Ability to anticipate customers needs.Ability to recommend merchandise to customers.Ability to operate or to quickly learn the stores point-of-sale system.Education and Experience:High school diploma or equivalent preferred.Previous boating and/or retail experience preferred.Physical Requirements:Prolonged periods of standing and walking throughout the retail space.Must be able to lift up to 40 pounds to shoulder height unassisted.?To review many of the benefits West Marine offers its Crew Members, please visit our benefits page at www.embbenefits.com/wm-home/ .Brand: West MarineAddress: 127 Marginal Wy Portland, ME - 04101Property Description: 84 - PortlandProperty Number: 84by Jobble

Keywords: West Marine, Portland , Sales Associate - Temporary/Seasonal, Other , Portland, Maine

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