Patient Services Support Technician II-Transport

Company: Maine Medical Center
Location: Portland
Posted on: January 18, 2023

Job Description:

Summary

• Up to $3,000 Sign On Bonus!*
  
  *Current MaineHealth member employees are ineligible; former MaineHealth Members are ineligible until greater than 6 months separation from employment.
• Apply and then join us from 3:00 pm - 4:30 pm every Thursday for open Interviews at Maine Medical Center's Main Entrance!
• Starting wage at Maine Medical Center is $17.00 per hour!
• Career coach and professional development opportunities available for all new hires within MMC EVS positions!
  • Position Summary
    
    • This position requires someone who wants to lead a team under supervision of a Transport Supervisor and/or Manger. Team members have a pleasant personality, demonstrate a positive attitude and the willingness to provide exceptional customer service, and work as part of a team. Responsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and the stocking and general maintenance of certain equipment and supplies. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation, and ensuring the customer's needs is met.
      
      All interactions with staff, patients and family are carried out with high regard for respect and confidentiality. This position provides front line staff leadership and support through training, daily assignment scheduling and ensuring that equipment and supplies are available. Provides leadership and direction to the completion of the transport tasks required to safely deliver patients and medical equipment.
    • Required Minimum Knowledge, Skills, and Abilities (KSAs)
      
      • Education: A high school diploma or GED is preferred.
      • License/Certifications: N/A
      • Experience: N/A
      • Ability to work independently and apply sound judgment to asses and prioritize transportation requests using the TeleTracking computer and paging system.
      • Reading ability to ensure proper patient identification, reading text pages and computer screens, and performing data entry and review.
      • The employee needs strong customer service skills, acquired though six months of on the job training and attendance at Customer Service Training for Patient Transportation.
      • Ability to learn and perform bedside pick -up and assisted lift procedures, acquired through on the job training, ergonomics and patient transport safety training classes.
      • Flexibility in work assignments and requirement to work on weekends and holidays. Additional Information
        
        MaineHealth was ranked one of America's Best Large Employers in 2022 by Forbes!
        
        MaineHealth is a not-for-profit integrated health system whose vision is, "Working together so our communities are the healthiest in America." MaineHealth consists of nine local health systems, a comprehensive behavioral health care network, diagnostic services, home health agencies, and 1,700 employed clinicians working together through the MaineHealth Medical Group. With approximately 22,000 care team members, MaineHealth provides preventive care, diagnosis and treatment to 1.1 million residents in Maine and New Hampshire. Learn more about our system at mainehealth.org
        
        At MaineHealth, we offer benefits that support an individual's needs for today and flexibility to plan for tomorrow. Our packages include health and dental insurances, paid parental leave, retirement program, generous paid time off, and much more! Our comprehensive array of benefits are competitive, affordable, and include choices that meet specific, but ever changing, needs.
        
        With a career at any of the MaineHealth locations, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the neighborhoods that surround it. We are deeply invested in the well-being of our communities and care team members. We believe in fostering a work environment of strong commitment, compassionate caring and continuous improvement. Join us, and your abilities will be challenged and enhanced as you take your career to a new level.

Keywords: Maine Medical Center, Portland , Patient Services Support Technician II-Transport, Professions , Portland, Maine