Retail Loss Prevention Lead
Company: DICK'S Sporting Goods
Location: Nashua
Posted on: January 1, 2026
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Job Description:
At DICK’S Sporting Goods , we believe in how positively sports
can change lives. On our team, everyone plays a critical role in
creating confidence and excitement by personally equipping all
athletes to achieve their dreams. We are committed to creating an
inclusive and diverse workforce, reflecting the communities we
serve. If you are ready to make a difference as part of the world’s
greatest sports team, apply to join our team today! OVERVIEW: ROLE
RESPONSIBILITIES: The Loss Prevention Lead serves primarily to
mitigate and reduce losses through the deterrence of external theft
and the execution of key operational programs. The LP Lead will
model customer engagement behaviors to detect and deter shoplifters
and provide service to all customers. LP Lead will also act in
compliance with the Company policy “Engaging Law Enforcement” when
all attempts at service do not deter theft. Assists in monitoring
store compliance with policies related to safety, operational
controls and Merchandise Expose Standards (MES) execution. LP Lead
may also assist in external/internal investigations, as well as
promoting store awareness around addressing theft and operational
controls. Internal and External Theft Deterrence and Awareness
Monitors customer and teammate traffic in the store for potential
theft activity while following Company standards of dress code,
addressing concerning behaviors typically attributed to shoplifting
activity or internal theft. Completes detailed and accurate
incident reports in LPMS for all recoveries, shoplifting events,
and grab & go activity. Follows-up with local authorities for after
the fact external case resolution and prosecution. Create an
inclusive in store environment where everyone (teammates and
customers) feels welcome, safe, and is treated with respect.
Requires 100% ability to walk sales floor, stockrooms and office
areas during duration of shift. Ability to deescalate incidents
involving confrontation by Athletes exhibiting concerning behavior.
Management of Loss Prevention Programs Support, promote and
actively demonstrate company values related to customer engagement.
Provide ad hoc support for the general needs of the business as
necessary. Participates in Shrink Coach meetings, new hire
orientation and conduct frequent training sessions with store
teammates. May assist store Shrink Coach with execution of Shrink
Business Plan on a limited basis. Conducts MES sweeps, fitting room
checks and safety standards when athlete traffic is slow. Adhere to
established policies and procedures related to safety, loss
prevention and standard operating procedures. Maintains
confidentiality of all Company information. TEAMMATE TRAITS: Our
Leadership Competencies set the bar of what great people leaders
look like. They define the behaviors of leaders that can drive the
business and build great talent. Here are the competencies we
expect from our Store leaders: Ensures Accountability
Customer-Focus Collaborative Instills Trust
Decision-Quality/Decision-Making Abilities Action-Oriented
Engagement Driver Talent Developer Effective Team Building Skills
Plans & Aligns QUALIFICATIONS: 1- 3 years of prior LP or
educational experience in Loss Prevention preferred DSGT2 VIRTUAL
REQUIREMENTS: At DICK’S, we thrive on innovation and authenticity.
That said, to protect the integrity and security of our hiring
process, we ask that candidates do not use AI tools (like ChatGPT
or others) during interviews or assessments. To ensure a smooth and
secure experience, please note the following: Cameras must be on
during all virtual interviews. AI tools are not permitted to be
used by the candidate during any part of the interview process.
Offers are contingent upon a satisfactory background check which
may include ID verification . If you have any questions or need
accommodations, we’re here to help. Thanks for helping us keep the
process fair and secure for everyone!
Keywords: DICK'S Sporting Goods, Portland , Retail Loss Prevention Lead, Retail - All , Nashua, Maine