Inside Sales Representative
Company: Pemberton & Associates
Location: Portland
Posted on: February 16, 2021
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Job Description:
Pemberton & Associates has been retained by ClearH20, a
biotechology company, for an exciting opporunity as an Inside Sales
Representative.Position Summary:The primary responsibility for this
position is to generate revenue by cultivating the sales process
with prospective and existing customers of ClearH2O products for
the commercial agriculture (poultry) and research laboratory animal
market. This is accomplished by efficient sales pipeline management
from customer lead and sample follow-up through cultivation to
closure and account maintenance.--Understanding product
applications that meet customer requirements; providing technical
product information; initiating and monitoring sample product usage
and customer trials; providing distributor sales support; and
managing sales process milestones are essential responsibilities.
This is a corporate office based position with occasional field
travel to key accounts, industry tradeshows, and regional
association meetings.Principal Duties and Responsibilities1.
Reports to the Vice President, Sales & Marketing2. Activities
directed both by independent prospect and existing customer
development as well as inbound marketing lead generation and
campaign follow up.3. Executes outbound communications to solicit
new accounts by building rapport, providing technical information
and facilitating product sampling.4. Identifies sales opportunities
by researching existing customer sales database for product usage
and order patterns.5. Commands a thorough product knowledge and
understanding of appropriate customer applications.6. Actively
listens to customer needs and offers the appropriate product
solution.7. Develops and manages key account relationships with
regular communication frequency.8. Actively coordinates with
marketing on digital marketing campaigns and timely execution of
tactical steps involving inside sales.9. Works closely with
marketing, technical service, accounting, and customer service to
ensure prompt, accurate, and thorough customer communications.10.
Plans and executes to achieve and exceed customer, market, and
product category sales objectives.11. Actively communicates 'voice
of customer' observations and market intelligence to sales,
marketing, R&D and customer service.12. Responsible for
maintaining appropriate CRM systems (HubSpot, TGI) and website
platform consistent with ensuring the integrity of information and
the sales process.13. Integrates eCommerce transactional practices
with applicable customers.14. Coordinates distributor field sales
support, key account opportunities, and product promotional
campaigns.15. Conducts field travel for trade show representation,
distributor training, select account visits as required.Minimum
Qualifications:* Bachelor's degree in a life science or technical
field such as biology, physiology, animal science, environmental
science, animal nutrition, or equivalent is
desired.--Alternatively, a business or marketing degree with work
experience in a technical field or veterinary technician training
will be considered.* Minimum four years of relevant experience in
technical or life science sales; animal health related market
experience is desirable.* Technical aptitude is required.*
Experience in conducting one-on-one and/or small group training
sessions is desired.* Exceptional verbal and written communication
skills with high level of confidence* Should be diligent in
handling CRM software (HubSpot CRM, SalesForce) and other common
computer software such as Outlook. Excel, MS Word, Power Point,
etc.* Strong analytical skills to analyze market and customer
metrics.* Skilled troubleshooting abilities to assist customers via
phone and in person with technical support.* Exemplifies a customer
centric perspective while supporting practical business
fundamentals.* Mature team player that is equally confident working
independently.
Keywords: Pemberton & Associates, Portland , Inside Sales Representative, Sales , Portland, Maine
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