Claims Service Representative II - Early Response
Company: AAA of Southern California
Location: Portland
Posted on: June 24, 2022
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Job Description:
Claims Service Representative II - Early Response
Claims Service Representative II
With a constantly growing membership, we are always welcoming
dedicated professionals looking to challenge themselves and build a
career within our dynamic organization. You will find that being
part of a very successful team is extremely rewarding. If you are a
career-minded, service-driven professional looking to join a
fast-paced organization then you have come to the right place.
What you will do:
* Communicate and interact with a variety of individuals including
insured's and claimants.
* Explain benefits, coverage's, fault and claims process either
verbally or in writing in compliance with regulatory and statutory
requirements.
* Conduct phone investigations to determine liability and
damages.
* Identify and obtain statements from insured's and claimants to
resolve first and third-party claimants and witnesses.
* Negotiate within settlement authority with insured's and
claimants to resolve first and third-party claims
* Verify and interpret/resolve coverage's by gathering necessary
information to ensure policy applicability.
* Coordinate with internal and external departments as
required.
What's in it for me?
* A career with growth potential
* Our comprehensive and employee centric training provides training
programs to help employees acquire various skills necessary to do
their jobs and to support career development.
* The satisfaction of knowing you provide a meaningful service to
our insured who rely on you for assistance
Successful candidates have the following qualifications:
* Bachelor's (4 year) degree or equivalent combination of education
and experience.
* No prior work experience required.
* 2-5 years prior claims experience preferred.
* Microsoft Office proficiency.
* Strong organizational skills.
* Strong oral and written communication skills.
* Strong interpersonal skills.
Remarkable benefits:
* Health coverage for medical, dental, vision
* 401(K) saving plan with company match AND Pension
* Tuition assistance
* PTO for community volunteer programs
* Wellness program
* Employee discounts
The Automobile Club of Southern California is part of the largest
federation of AAA clubs in the nation. We have 14,000 employees in
21 states helping 17 million members. The strength of our
organization is our employees. Bringing together and supporting
different cultures, backgrounds, personalities, and strengths
creates a team capable of delivering legendary, lifetime service to
our members. When we embrace our diversity - we win. All of Us!
With our national brand recognition, long-standing reputation since
1902, and constantly growing membership, we are seeking
career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service
and beneficial products that provide members peace of mind and
value."
AAA is an Equal Opportunity Employer
Keywords: AAA of Southern California, Portland , Claims Service Representative II - Early Response, Sales , Portland, Maine
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