Quality Assurance Manager
Company: Actalent
Location: Shelton
Posted on: February 20, 2026
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Job Description:
Job Description Job Description Job Title: Quality Assurance
Manager Book Immediately:
https://talentassistant.actalentservices.com/assistant/bookings/BfUTMTxl
Job Description: Oversee, maintain, and improve the ISO 9001:2015
Quality Management System. Ensure the integrity and accuracy of
quality-related documentation and procedures, while leading the
resolution of product quality issues and customer complaints.
Responsibilities Oversee the ISO 9001:2015 Quality Management
System, ensuring its maintenance and improvement. Maintain
quality-related documentation, data integrity, and QMS procedures.
Lead the resolution of product quality issues and handle customer
complaints. Ensure proper maintenance of the Product Information
(PIMS) System database and other quality systems. Manage product
recertification processes, coordinating with Logistics and
Laboratory teams for accuracy and timeliness. Communicate quality
issues and updates to Operations leadership, Regulatory Compliance,
and Technical Management. Provide guidance, direction, and support
to QA Specialist and QA Administrative personnel. Conduct
performance reviews and promote a positive, cooperative work
environment. Regularly present metrics, data, and progress updates
to sr leadership. Identify and implement process improvements
across all areas of the Quality Assurance Department. Essential
Skills 5 years of Quality Assurance experience, including CAPA,
investigations, audits, and handling customer complaints.
Bachelor’s degree in a science field, Chemistry, Biology,
Environmental Science, or a related technical field (or equivalent
experience). 5-7 years of experience in Quality Assurance within
manufacturing, chemicals, or regulated industries. 5 years of
managerial experience. Enhanced knowledge of ISO 9001 standards and
audit processes, preferably ISO 9001:2015. Experience with QMS
databases and product information systems. Strong organizational,
communication, and cross-functional collaboration skills.
Additional Skills & Qualifications Previous managerial experience
in compliance and non-conforming processes. Experience in chemistry
or related fields. Work Environment This is an onsite position,
operating Monday through Friday from 9am to 5pm. You will lead a
small team consisting of 3 direct reports. Job Type & Location This
is a Permanent position based out of Shelton, CT. Pay and Benefits
The pay range for this position is $100000.00 - $115000.00/yr.
Affinity Benefits 401k with match Vacation/Sick/Holiday Workplace
Type This is a fully onsite position in Shelton,CT. Application
Deadline This position is anticipated to close on Feb 28, 2026.
About Actalent Actalent is a global leader in engineering and
sciences services and talent solutions. We help visionary companies
advance their engineering and science initiatives through access to
specialized experts who drive scale, innovation and speed to
market. With a network of almost 30,000 consultants and more than
4,500 clients across the U.S., Canada, Asia and Europe, Actalent
serves many of the Fortune 500. The company is an equal opportunity
employer and will consider all applications without regard to race,
sex, age, color, religion, national origin, veteran status,
disability, sexual orientation, gender identity, genetic
information or any characteristic protected by law. If you would
like to request a reasonable accommodation, such as the
modification or adjustment of the job application process or
interviewing due to a disability, please email
actalentaccommodation@actalentservices.com for other accommodation
options.
Keywords: Actalent, Portland , Quality Assurance Manager, Science, Research & Development , Shelton, Maine