High Salary! Bank Customer Service Assistant (CSA) I Part Time / Req 1098
Company: Partners Bank
Location: Sanford
Posted on: June 25, 2025
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Job Description:
Customer Service Assistant I (CSA) – Part-Time Department:
Branch Administration Reports to: Branch Manager/Assistant Branch
Manager Supervises: None Status: Part Time – 29 hours per week /
Non-exempt / On-Site Only Must already be authorized to work in the
United States. Relocation is not provided. Partners Bank is a
rapidly growing community bank with operations in Maine and New
Hampshire that has established superior service level expectations.
We offer generous compensation and benefits while fostering
opportunities for growth and flexible work schedules when
appropriate. Summary for Part-Time Customer Service Assistant
(CSA): - Perform a variety of teller and customer service duties as
needed. - Highly proficient in the processing of teller
transactions, and able to complete basic customer service-related
tasks such as opening routine checking, savings and certificate of
deposit accounts, processing account maintenance, etc. - Working
within established guidelines, policies and procedures, the CSA
will sell and service all deposit accounts, handle various customer
inquiries and provide prompt problem resolution. - Strong knowledge
of the Bank’s various deposit and electronic banking products and
services is required. - Using needs-based sales techniques,
uncovers referral opportunities and recommends appropriate products
and service to meet customers’ needs. Job Requirements for
Part-Time Customer Service Assistant (CSA): - Minimum of one year
of teller or customer service banking experience in a branch or
call center environment. - Strong sales, service, interpersonal and
communication skills. - Interacts well with others and enjoys
working with a variety of people in a team environment. - Strong
organizational, technical and computer skills. - Adapt well to
change and is able to effectively multitask. - Strong knowledge of
teller and customer service processes, policies, guidelines and
procedures. - Satisfactory product knowledge of banking products
and service with ability for further development. Specific Job
Functions for Part-Time Customer Service Assistant (CSA): - Highly
proficient in the processing of various teller transactions and
routine customer service related tasks and functions. - Able to
identify cross sell opportunities and respond to various customers’
inquiries to recommend appropriate products or solutions to meet
their needs. - Able to open basic deposit accounts, assist with
electronic banking inquiries, services and functionality, complete
account maintenance and make referrals to other lines of business,
etc. - Maintain and balance a cash drawer accurately and
efficiently. - Provide a high level of service to customers,
coworkers and team members. - Understands and follow various
policies, guidelines and procedures including security, compliance
and operations. - Participate in on-going job related training
programs including but not limited to sales, service, compliance
and product knowledge. - Perform additional duties as required.
This Job Description for the Part-Time customer Service Assistant
describes the essential functions and qualifications of the job
described. It is not an exhaustive statement of all the duties,
responsibilities, or qualifications of the job. This document is
not intended to exclude modifications consistent with providing
reasonable accommodations for a disability. This is not a contract.
Our generous benefits are listed on our website:
Partners.bank/about/careers PIef3a17c2da81-37156-37299153
Keywords: Partners Bank, Portland , High Salary! Bank Customer Service Assistant (CSA) I Part Time / Req 1098, Seasonal Jobs , Sanford, Maine
